End-of-Sale Announcement for Classic Alarms (US only)

Learn details about the end-of-sale information for classic Alarms SKUs

Verkada is announcing the upcoming end-of-sale of classic Alarms in the United States, to be replaced by new Alarms.

• Final orders for the SKUs listed below must be received by Feb 7, 2025

• After Feb 7, 2025, only renewals of classic Alarms licenses will be allowed

• Verkada will continue to support classic Alarms going forward

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Classic Alarms SKUs reaching end-of-sale on Feb 7, 2025

Model	Description
BP41	Alarm Panel (Classic Alarms)
BK11	Alarm Keypad (Classic Alarms)
BK21	Alarm Keypad (Classic Alarms)
BC82	Alarm Console (Classic Alarms)
BH61	Wireless Hub (Classic Alarms)
BX21	Wireless Relay (Classic Alarms)
ACC-CEL-LTE	Cellular Backup Communicator (Classic Alarms)
LIC-CEL	Cellular Backup License for ACC-CEL-LTE (Classic Alarms)
LIC-BB	Basic Alarms License (Classic Alarms)
LIC-BA	Standard Alarms License (Classic Alarms)
LIC-BV	Premium Alarms License (Classic Alarms)

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FAQ

What does this mean?

Starting Feb 7, 2025, we will no longer sell the above SKUs in the US. We will continue to provide support for classic Alarms and allow existing customers to renew their classic Alarms licenses.

Can customers return any of the above products that they purchased?

Customers may return within 30 days of purchase.

What happens if a unit under warranty needs to be replaced?

Verkada will honor the 10-year warranty on Alarms hardware. We will replace the unit with an equivalent new Alarms product if the original device is no longer in stock. If needed, we will help customers transition their site to new Alarms and provide any other necessary hardware free of charge.

What about rest-of-world?

Since new Alarms is not available outside of the US yet, all classic Alarms SKUs will continue to be available for purchase outside of the US, based on inventory availability.

Key definitions

• End-of-Sale Announcement (this article): Official End-of-Sales notice

• End-of-Sale Date: The last date to order the product through Verkada

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Need more help? Contact Verkada Support.