# Product Warranty At Verkada, we stand by our products and are pleased to offer warranties included with the purchase of your Verkada products. Full warranty details (including hardware) are outlined in our [End User Agreement](https://www.verkada.com/support/end-user-agreement/). This agreement defines our relationship with you and our services. Our warranties are up to 10 years, depending on the model of your Verkada device. Please check the datasheet for your device for its specific warranty information, found on our [Docs](https://www.verkada.com/docs/?contentType=datasheet) page. Reach out to our [Support team](http://verkada.com/support) anytime you need to use the warranty. {% hint style="warning" %} For all products, the primary warranty limitation is that they are not damaged due to an accident, abuse or misuse, acts of God, or any unauthorized use of the hardware. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.verkada.com/command/licensing/verkada-product-warranty.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.