BR31 & BR32 (US/CA)

End-of-Sale of the Verkada BR31 and BR32 wireless sensors in the US and Canada

Verkada is announcing the end of sale for the following products in the United States and Canada:

Product Name

Description

BR31-HW

Verkada BR31 Wireless Door Sensor

BR32-HW

Verkada BR32 Wireless Motion Sensor

We recommend our next-generation Q series wireless sensors moving forward:

Product

Description

QC11-W-HW

Verkada QC11 Wireless Door/Window Sensor

QM11-W-HW

Verkada QM11 Wireless Motion Sensor

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Key definitions

  • End-of-Sale Announcement: Official End-of-Sales notice.

  • End-of-Sale Date: The last date to order the product through Verkada.

  • End-of-Support Date: The last date a product will be supported by Verkada.

FAQ

chevron-rightWhat does this mean?hashtag

As of March 15, 2025, we will no longer sell the BR31 and BR32 SKUs in the US and Canada. Verkada typically provides support for a given product for a period of ten (10) years after the end-of-sale date.

chevron-rightCan customers return BR31s and BR32s that they have purchased?hashtag

Customers may return the BR31 and BR32 within 30 days of purchase.

chevron-rightWhat happens if a BR31 or BR32 under warranty needs to be replaced?hashtag

We will replace RMA units with the same model if available. Otherwise, we will replace them with the next generation QC11 or QM11, respectively.

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