# D50

Verkada is announcing the upcoming end-of-sale for the following products, where comparable products replace those listed:

|                                                                                       |                                                                                                                                                                                          |
| ------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **End-of-Sale Model Number**                                                          | **Comparable Replacement Model Number**                                                                                                                                                  |
| <p>D50-HW</p><p>D50-60DAY-HW</p><p>D50-90DAY-HW</p><p>D50-120DAY-HW</p><p>D50W-HW</p> | <p>CD41-30E-HW</p><p>CD41-60E-HW</p><p>CD41-90E-HW</p><p>CD41-120E-HW</p><p>CD41-365E-HW</p><p>CD51-30E-HW</p><p>CD51-60E-HW</p><p>CD51-90E-HW</p><p>CD51-120E-HW</p><p>CD51-365E-HW</p> |

{% hint style="danger" %}
Final orders for **D50 products** must have been received by **May 1, 2020**.

End-of-Support date for this product will be **May 1, 2030**.
{% endhint %}

***

## **F**AQ

### What does this mean?

As of May 1, 2020, we no longer sell D50 SKUs. Verkada typically provides support for a given product for a period of ten (10) years after the end-of-sale date.

### Can customers return D50s they have purchased?

Customers may return D50s *within 30 days of purchase*.

### What happens if a D50 under warranty needs to be replaced?

We will replace return merchandise authorization (RMA) units with D50s if available; otherwise, we will replace them with the CD51-E or another equivalent model.

## Key definitions

* **End-of-Sale Announcement (this article)**: Official End-of-Sales notice.
* **End-of-Sale Date**: The last date to order the product through Verkada.
* **End-of-Support Date**: The last date a product will be supported by Verkada.


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