# CH52-E

Verkada is announcing the end-of-sale for the following products:

|             |              |                                                   |
| ----------- | ------------ | ------------------------------------------------- |
| **Product** | **SKU**      | **Description**                                   |
| **CH52-E**  | CH52-1TBE-HW | CH52-E Four-Camera Multisensor, 1TB, 30 Days Max  |
|             | CH52-2TBE-HW | CH52-E Four-Camera Multisensor, 2TB, 60 Days Max  |
|             | CH52-4TBE-HW | CH52-E Four-Camera Multisensor, 4TB, 120 Days Max |
|             | CH52-8TBE-HW | CH52-E Four-Camera Multisensor, 8TB, 365 Days Max |

We recommend our next generation CH53-E multisensors moving forward:

|             |              |                                                   |
| ----------- | ------------ | ------------------------------------------------- |
| **Product** | **SKU**      | **Description**                                   |
| **CH53-E**  | CH53-1TBE-HW | CH53-E Four-Camera Multisensor, 1TB, 30 Days Max  |
|             | CH53-2TBE-HW | CH53-E Four-Camera Multisensor, 2TB, 60 Days Max  |
|             | CH53-3TBE-HW | CH53-E Four-Camera Multisensor, 3TB, 90 Days Max  |
|             | CH53-4TBE-HW | CH53-E Four-Camera Multisensor, 4TB, 120 Days Max |
|             | CH53-8TBE-HW | CH53-E Four-Camera Multisensor, 8TB, 365 Days Max |

{% hint style="danger" %}
End-of-Support date for these products is **February 1, 2036**. Final orders for CH52-E cameras must be received by **February 1, 2026**.
{% endhint %}

***

## **FAQ**

### **What does this mean?**

As of February 1, 2026, we will no longer sell CH52-E SKUs. However, we will continue to provide support for the product through our 10-year warranty period.

### **Can customers return CH52-E cameras and mounts that they purchased?**

Customers can return CH52-E cameras *within 30 days of purchase*.

### **What happens if a CH52-E under warranty needs to be replaced?**

We will replace RMA units with the same model, if available. Otherwise, we will replace them with the next most similar camera.

***

## **Key definitions**

* End-of-Sale Announcement (this article): Official End-of-Sales notice.
* End-of-Sale Date: The last date to order the product through Verkada.
* End-of-Support Date: The last date a product will be supported by Verkada.


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