# Contact Verkada Support

Your Verkada license includes enterprise support. Verkada Support is available 24/7 via phone or [live chat](#h_926781db34).

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## Contact Verkada Support

{% hint style="danger" %}
Before you contact Verkada Support, it is best to have a support token ready. See [Enable Support Access](https://help.verkada.com/command/need-help/contact-verkada-support/enable-support-access) for more information on creating a support token.
{% endhint %}

### Command navigation

{% stepper %}
{% step %}
**Log in to Verkada** [**Command**](http://command.verkada.com/login)**.**
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{% step %}
**At the bottom left, click > Contact Us.**
{% endstep %}

{% step %}
**Connect with:**

* Verkada Support via live chat or phone (available 24/7).
* Verkada Sales Representative via email or phone listed for your organization.
  {% endstep %}
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### Admin page

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Admin.**
{% endstep %}

{% step %}
**In the left navigation, click Support.**
{% endstep %}

{% step %}
**Connect with:**

* Verkada Support via live chat or phone (available 24/7).
* Verkada Sales Representative via email or phone listed for your organization.

  <div align="left" data-with-frame="true"><img src="https://705858581-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNRq5qDDjsYNxwNzF1bcB%2Fuploads%2Fgit-blob-f9813c257091ab5a81e3000fc80ac60c98362ada%2F8de2072e96d98dae68554fe0e3544939fc254b7e.png?alt=media" alt="" width="294"></div>

{% endstep %}
{% endstepper %}

### Command app

{% stepper %}
{% step %}
**Open your Verkada Command app.**
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{% step %}
**In the top left, click the menu icon.**
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{% step %}
**At the bottom right, tap** <i class="fa-question">:question:</i> **> Live Chat.**

a. Tap **Messages** to open an existing case.\
b. Tap **Send us a Message** to start a new chat.
{% endstep %}
{% endstepper %}

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### Verkada Support phone numbers

* North America: +1 (650) 514-2500
* Latin America: +52 55 9990 8275
* Europe: +44 (0)20 3048 6050
* Asia / Pacific: +61 (2725) 99300