Learn how to contact Verkada Support or Sales for help and questions
Your Verkada license includes enterprise support. Verkada Support is available 24/7 via phone or live chat.
Before you contact Verkada Support, it is best to have a support token ready. See Enable Support Access for more information on creating a support token.
Log in to Verkada Command.
At the bottom left, click > Contact Us.
Connect with:
Verkada Support via live chat or phone (available 24/7).
Verkada Sales Representative via email or phone listed for your organization.
In Verkada Command, go to All Products > Admin.
In the left navigation, click Support.
Connect with:
Verkada Support via live chat or phone (available 24/7).
Verkada Sales Representative via email or phone listed for your organization.
Open your Verkada Command app.
In the top left, click the menu icon.
At the bottom right, tap > Live Chat.
a. Tap Messages to open an existing case. b. Tap Send us a Message to start a new chat.
North America: +1 (650) 514-2500
Latin America: +52 55 9990 8275
Europe: +44 (0)20 3048 6050
Asia / Pacific: +61 (2725) 99300
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