# CD41

Verkada is announcing the upcoming end-of-sale for the following products:

![](/files/BH9cCABOFUhz5BK5pGLz)

The following products will replace the above products:

![](/files/UQfi6Blijdm2PIOIoW6H)

Final orders for **CD41/CD41-E products** must be received by February 25th, 2022.

End-of-Support date for this product will be February 25th, 2032.

## FAQ

### What does this mean?

As of February 25, 2022, we will no longer sell CD41/CD41-E SKUs. Verkada typically provides support for a given product for a period of ten (10) years after the end-of-sale date.

### Can customers return CD41/CD41-E’s that they have purchased?

Customers may return CD41/CD41-E’s *within 30 days of purchase*.

### What happens if a CD41/CD41-E under warranty needs to be replaced?

We will replace RMA units with a CD41/CD41-E if available. Otherwise, we will replace them with the second generation model, the CD42/CD42-E.

## Key definitions

* **End-of-Sale Announcement (this article)**: Official End-of-Sales notice.
* **End-of-Sale Date**: The last date to order the product through Verkada.
* **End-of-Support Date**: The last date a product will be supported by Verkada.


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