# CD62

Verkada is announcing the end-of-sale for the following products:

|             |              |                                              |
| ----------- | ------------ | -------------------------------------------- |
| **Product** | **SKU**      | **Description**                              |
| **CD62**    | CD62-512-HW  | CD62 Indoor Dome Camera, 512GB, 30 Days Max  |
|             | CD62-1TB-HW  | CD62 Indoor Dome Camera, 1TB, 60 Days Max    |
|             | CD62-2TB-HW  | CD62 Indoor Dome Camera, 2TB, 90 Days Max    |
| **CD62-E**  | CD62-512E-HW | CD62 Outdoor Dome Camera, 512GB, 30 Days Max |
|             | CD62-1TBE-HW | CD62 Outdor Dome Camera, 1TB, 60 Days Max    |
|             | CD62-2TBE-HW | CD62 Outdoor Dome Camera, 2TB, 90 Days Max   |

We recommend our next generation CD63 domes moving forward:

|             |              |                                              |
| ----------- | ------------ | -------------------------------------------- |
| **Product** | **SKU**      | **Description**                              |
| **CD63**    | CD63-512-HW  | CD63 Indoor Dome Camera, 512GB, 30 Days Max  |
|             | CD63-1TB-HW  | CD63 Indoor Dome Camera, 1TB, 60 Days Max    |
|             | CD63-2TB-HW  | CD63 Indoor Dome Camera, 2TB, 90 Days Max    |
|             | CD63-3TB-HW  | CD63 Indoor Dome Camera, 3TB, 120 Days Max   |
| **CD63-E**  | CD63-512E-HW | CD63 Outdoor Dome Camera, 512GB, 30 Days Max |
|             | CD63-1TBE-HW | CD63 Outdoor Dome Camera, 1TB, 60 Days Max   |
|             | CD63-2TBE-HW | CD62 Outdoor Dome Camera, 2TB, 90 Days Max   |
|             | CD63-3TB-HW  | CD63 Outdoor Dome Camera, 3TB, 120 Days Max  |

{% hint style="danger" %}
End-of-Support date for these products is **May 1, 2035**. Final orders for **CD62** cameras must be received by April 30, 2025.
{% endhint %}

***

## **FAQ**

### What does this mean?

As of May 1, 2025, we will no longer sell CD62 SKUs. However, we will continue to provide support for the product through our 10-year warranty period.

### Can customers return CD62 cameras and mounts that they purchased?

Customers can return CD62 cameras *within 30 days of purchase*.

### What happens if a CD62 under warranty needs to be replaced?

We will replace RMA units with a CD62, if available. Otherwise, we will replace them with the next most similar camera.

***

## Key definitions

* End-of-Sale Announcement (this article): Official End-of-Sales notice.
* End-of-Sale Date: The last date to order the product through Verkada.
* End-of-Support Date: The last date a product will be supported by Verkada.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.verkada.com/command/need-help/end-of-sale-products-policy-overview/end-of-sale-announcement-for-cd62.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.