View and Edit Guest Settings

View and edit Guest organization and site settings

Guest organization settings

Guest organization settings allow you to configure settings that will apply to all your Guest sites.

View Guest organization settings

1

In Verkada Command, go to All Products > Workplace > Guest.

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On the left navigation, click Guest Settings.

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At the top, select Organization.

Configure Guest organization settings

Below is a general comprehensive list of Guest organization settings you can configure:

Setting	Description
Account	Configure general settings such as, Company Name, Logo & Colors, and Badge Upload. Note: These settings provide the default values for all Guest sites.
Sites	Convert pre-existing sites to Guest sites.
Guest Types	Customize check-in requirements depending on the purpose of your guest’s visit.
Documents	Add documents that guests are required to sign during check-in.
Hosts	View the list of employees that are hosts for the site or add default hosts who should be notified when a guest doesn’t know who their host is. ​ ​Note: A site-level employee list will override an organization-level employee list.
Notifications	Choose how hosts should be notified once a guest is onsite. Note: Users can also configure these options from my.verkada.com.
Schools	Sync with Clever to manage student check-ins/checkouts.
Approved Lists	Generate lists of trusted individuals who are pre-screened and manually reviewed for future visits.
Deny List	Upload a .csv file with a list users that should always be denied when signing in. Both email addresses and phone numbers can be associated with these denied users.
Security & Data	Configure organization security settings such as Previously dismissed matches*,* Retention of Saved Identification Info, and more.
Users & Roles	Assign roles to Guest users based on their responsibilities.

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Guest site settings

Guest site settings allow you to configure settings for individual sites.

View Guest site settings

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings.

3

At the top, select Sites.

4

From the dropdown select a site to edit.

Configure Guest site settings

Below is a general comprehensive list of Guest site settings you can configure:

Setting	Description
Details	Configure general settings such as Location, Site-Specific Logo & Colors, Badge Print Settings, and more.
Guest Languages	Select the language options a guest can choose from at check-in. Note: You will need to translate any highlighted items in the sign-in flow for each guest type for each language selected.
Guest Types	Customize check-in requirements depending on the purpose of your guest’s visit.
Documents	Add documents that guests are required to sign during check-in.
Hosts	View the list of employees that are hosts for the site or add default hosts who should be notified when a guest doesn’t know who their host is. ​ ​Note: A site-level employee list will override an organization-level employee list.
Cameras	Add up to 4 cameras to monitor guest check-ins.
Doors	Add doors that your guests can unlock when they are onsite.
Tablets	Add a tablet or manage existing tables.
Printers	A site-specific code appears here to enroll your printer into your Guest site.
Students	Choose a school to manage student check-ins/checkouts if using the Clever integration.
Deny List	Upload a .csv file with a list users that should always be denied when signing in. Both email addresses and phone numbers can be associated with these denied users.
Security Check	Hide security screen matches without photos. You can still find them in the dismissed matches section.
Staff Notifications	Choose who should be notified when important events (denied entry, failed security screen, etc.) occur in this site.
Denied Entry	Configure a message to inform a guest of denied entry.
Remove Site	Remove a site from Verkada Guest. It will not affect your settings in Command.

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Prefer to see it in action? Check out the video tutorial.

Need more help? Contact Verkada Support.