Set up a Guest Tablet
The Guest tablet allows guests to easily check in by selecting a Guest type.
Download the Guest app
Download the Verkada Guest app on an iPad running iOS 15 or newer.
Once installed, the Guest app displays a 6-character code. Save this code to add the tablet to Verkada Command.
Add your first Guest tablet
From a new site
In Verkada Command, go to All Products > Workplace > Guest.
Click Connect your tablet.
Enter the 6-character code from the tablet and click add this iPad.

You will be redirected to the Guest dashboard. On the left navigation, click Guest Settings > Sites > Tablets to view your tablet.
From an existing site
In Verkada Command, go to All Products > Workplace > Guest.
On the left navigation, click Guest Settings.
At the top, select Sites and use the dropdown to select your site.
Under Tablets > Add Tablet, enter the 6-character code from the tablet and click add this iPad.
The tablet will display on the site settings page.

Configure Tablet Mode
In Verkada Command, go to All Products > Workplace > Guest.
On the left navigation, click Guest Settings.
At the top, select Sites > your site.
Select Tablets > your tablet.
Under Tablet Mode, select either Self Sign-in or Concierge Only.
Self Sign-in Mode: By default, Verkada Guest tablets support visitor self-sign-in. Visitors can use the tablet to sign in through any Guest Type configured for tablet display, and invited visitors can also check in for their event on Self Sign-in tablets.

Concierge Only Mode: Guest tablets can be dedicated primarily for front desk use. Visitors can only begin entering information after a Guest user starts the sign-in from Command. Guest users can sign in visitors only through Guest Types enabled for Concierge Sign-in, and returning visitors can expedite sign-in using the Return Visitor option.

Select a Camera for ID Scanning
The front or rear iPad camera can be used to scan visitors’ photo IDs.
In Verkada Command, go to All Products > Workplace > Guest.
On the left navigation, click Guest Settings.
At the top, select Sites > your site.
Select Tablets > your tablet.
From the Photo ID Scan dropdown, select a camera.
Prefer to see it in action? Check out the video tutorial.
Last updated
Was this helpful?

