For the complete documentation index, see llms.txt. This page is also available as Markdown.

Set up a Guest Tablet

The Guest tablet allows guests to easily check in by selecting a Guest type.

Download the Guest app

1

Download the Verkada Guest app on an iPad running iOS 15 or newer.

2

Once installed, the Guest app displays a 6-character code. Save this code to add the tablet to Verkada Command.


Add your first Guest tablet

From a new site

1

In Verkada Command, go to All Products > Workplace > Guest.

2

Click Connect your tablet.

3

Enter the 6-character code from the tablet and click add this iPad.

4

You will be redirected to the Guest dashboard. On the left navigation, click Guest Settings > Sites > Tablets to view your tablet.

From an existing site

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings.

3

At the top, select Sites and use the dropdown to select your site.

4

Under Tablets > Add Tablet, enter the 6-character code from the tablet and click add this iPad.

5

The tablet will display on the site settings page.


Configure Tablet Mode

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings.

3

At the top, select Sites > your site.

4

Select Tablets > your tablet.

5

Under Tablet Mode, select either Self Sign-in or Concierge Only.

  • Self Sign-in Mode: By default, Verkada Guest tablets support visitor self-sign-in. Visitors can use the tablet to sign in through any Guest Type configured for tablet display, and invited visitors can also check in for their event on Self Sign-in tablets.

  • Concierge Only Mode: Guest tablets can be dedicated primarily for front desk use. Visitors can only begin entering information after a Guest user starts the sign-in from Command. Guest users can sign in visitors only through Guest Types enabled for Concierge Sign-in, and returning visitors can expedite sign-in using the Return Visitor option.


Select a Camera for ID Scanning

The front or rear iPad camera can be used to scan visitors’ photo IDs.

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings.

3

At the top, select Sites > your site.

4

Select Tablets > your tablet.

5

From the Photo ID Scan dropdown, select a camera.


Prefer to see it in action? Check out the video tutorial.

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