# Inpatient Visitor Sign-in

The Inpatient visitor sign-in workflow associates a visitor with a current patient. Guest users have a range of tools to determine whether the visitor should be allowed to see a patient.

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## Inpatient workflow

### Sign-in

{% stepper %}
{% step %}
**Visitor signs in on a tablet. This process can be initiated in two ways:**

a. **Guest user:** In the top right of the the healthcare portal, click **New guest**.

<div align="left" data-with-frame="true"><img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fgit-blob-a7aade04266fb407dc79cbda798284803ec00ce9%2F32cab7c643c920de141e3dd43b8cc12112d12bff.png?alt=media" alt="" width="375"></div>

b. **Visitor:** Tap **returning visitors, tap here** on the tablet. **Note:** This button is not available at secondary checkpoint tablets.
{% endstep %}

{% step %}
**Visitor: Present ID or QR code to the tablet.**

**Note:** This step can be skipped by the Guest user facilitating the visit.
{% endstep %}

{% step %}
**Guest user: Verify the&#x20;*****Full name*****&#x20;and&#x20;*****Date of birth*****&#x20;are completed and are accurate.**

<div align="left" data-with-frame="true"><img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fgit-blob-89fc61cc9b29c8b3222b6fbebef64a56905e37cc%2F7829437d830d1459de289b9a7140a705243f0047.png?alt=media" alt="" width="375"></div>
{% endstep %}

{% step %}
**Guest user: Add the visitor’s contact information.**
{% endstep %}

{% step %}
**Guest user: Select Inpatient.**
{% endstep %}

{% step %}
**Guest user: Search for and select the name of the patient. You can do this by searching for the patient’s name or room number.**
{% endstep %}

{% step %}
**(Optional) Guest user: Select the guest’s relationship to the patient.**
{% endstep %}

{% step %}
**Guest user: Click Next.**
{% endstep %}
{% endstepper %}

### Waiting

A security screen will be conducted in the background if it is enabled for the Patient Visitor Guest Type. After the security screen is completed, the visitor will appear on the **Waiting** tab.

<div align="left" data-with-frame="true"><img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fgit-blob-5aa71cd23734b98a0219e47b3e1ed5d22115a6a6%2Fa3a2793d37164596892b5cc7ec28f454958cc355.png?alt=media" alt="" width="375"></div>

While the visitor is waiting, a Guest user can do the following:

* Review the patient’s approved and denied visitor lists.
* Review the number of visitors currently signed in to see the patient.

  **Note:** This number does not account for visitors who are in the **waiting** stage.
* Add a note to the visit.
* Mark the visitor as a guardian. By making this selection, the visitor’s badge will include the indicator **Guardian**.

### Visitor status

A Guest user can update the visitor’s status in 3 ways:

{% stepper %}
{% step %}
**Sign-in the visitor. The visitor may have a badge printed and is counted as currently visiting the patient.**
{% endstep %}

{% step %}
**Cancel the visit.**
{% endstep %}

{% step %}
**Deny Entry.**
{% endstep %}
{% endstepper %}

### Verification

An Inpatient visitor may be screened at their destination department or point of care to ensure that the visitor is in the correct location. See [Healthcare Visitor Verification](https://help.verkada.com/guest/healthcare/healthcare-visitor-verification) for more information.
