# Door Access for Guests

Verkada Guest can integrate with Verkada Access Control to let organizations give visitors controlled door access. This integration also allows organizations to include visitors in [roll call reports](https://app.gitbook.com/s/aaHs5RfKqv9Z49mi02cC/integrations-and-alerts/access-control-reports/roll-call-reports).

You can set up door access for visitors by linking guest types with visitor-specific access control permission sets called [visit access types.](https://app.gitbook.com/s/aaHs5RfKqv9Z49mi02cC/users-and-credentials/add-a-user-to-the-verkada-access-system/visitor-access-visit-access-type)

***

## Configuration

{% hint style="danger" %}
A user must have the minimum Access Control role of **Access Site Manager** and the minimum Workplace role of **Workplace Site Admin** to configure a guest type with door access.
{% endhint %}

To set up a Guest Type with door access, [create a new guest type](https://help.verkada.com/guest/configuration/configure-guest-types) or navigate to an existing one by:

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Workplace >** <img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fgit-blob-48822faa8f94922c3e3013291711e6f32a179087%2F8cf36b4c0ec5a908ea1110c7b552bf45536bc9f2.png?alt=media" alt="" data-size="line"> **Guest.**
{% endstep %}

{% step %}
**On the left navigation, click Guest Settings.**
{% endstep %}

{% step %}
**Select Sites > your site.**
{% endstep %}

{% step %}
**Under Guest Types, click Manage Guest Types.**
{% endstep %}

{% step %}
**Select your guest type.**
{% endstep %}

{% step %}
**In the bottom right, select Door Access & Roll Call.**
{% endstep %}

{% step %}
**Select Visit Access Type, and choose a** [**Visit Access Type**](https://app.gitbook.com/s/aaHs5RfKqv9Z49mi02cC/users-and-credentials/add-a-user-to-the-verkada-access-system/visitor-access-visit-access-type) **or create a new one.**

a. In the top right, click **Create Visit Access Type** and configure the settings as needed.\
b. Click **Save.**
{% endstep %}

{% step %}
**Navigate back to the guest type and add the Visit Access Type.**
{% endstep %}
{% endstepper %}

{% hint style="danger" %}
Admin discretion is advised when configuring guest types with door access. Consider including the **Host Approval**, **Approved List Only**, and **Security Screening** settings to ensure that only desired visitors can open doors.
{% endhint %}

***

## Unlock links

{% hint style="danger" %}
To enable unlock links for visitors, the guest type must include the **Contact Info** step.
{% endhint %}

Visitors can be sent a Guest Portal link unique to their visit after sign-in. From this link, visitors can unlock doors remotely.

<div align="left" data-with-frame="true"><img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fgit-blob-ea66eac7446ac88c77a8127903006a0e3a376714%2Fab276af6771767f799640d02c1e4fc567ff52680.png?alt=media" alt="" width="188"></div>

***

## Entry Codes

{% hint style="danger" %}
In order for visitors to be sent entry codes and unlock instructions, the guest type must include the **Contact Info** step.
{% endhint %}

Visitors can be sent entry codes to unlock doors that are access-controlled by PIN code readers. Entry codes for visitors are six digits long. Visitors will be able to view entry codes from a link sent to them:

<div align="left" data-with-frame="true"><img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fgit-blob-39ddc31cef1c33f01cf2376adbbaa38025a04642%2Fcdd5f4f87dc2e59f4067a8890fd42a8820f7a190.png?alt=media" alt="" width="188"></div>

***

## QR Codes

{% hint style="danger" %}
In order for visitors to be sent QR codes and unlock instructions, the guest type must include the **Contact Info** step.
{% endhint %}

Visitors can be sent QR codes that allow them to unlock doors that are access-controlled with Verkada intercoms and third-party QR code readers. Visitors will be able to view QR codes from a link sent to them after sign-in.

<div align="left" data-with-frame="true"><img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fgit-blob-c2f861f6ac4ff9ae76ee32eadebeb997edd129ea%2Fe5ee18ff02b0539b6a76d4686be9e2f05604d467.png?alt=media" alt="" width="188"></div>

Recommended 3rd Party QR code readers:

* Sycreader R35
* [ZKTeco QR500](https://www.zktecousa.com/product-page/qr-code-access-control-reader-qr500)

{% hint style="danger" %}
QR code unlock at an intercom is only supported for two door mode configurations:

* **Directly to the intercom**
* **Paired to a Verkada door**
  {% endhint %}

***

## Restrict door access to invited visitors only

Regular and invited visitors can access doors by default based on the guest type’s access control settings. If needed, access can be restricted to invited visitors only.

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Workplace >** <img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fgit-blob-48822faa8f94922c3e3013291711e6f32a179087%2F8cf36b4c0ec5a908ea1110c7b552bf45536bc9f2.png?alt=media" alt="" data-size="line"> **Guest.**
{% endstep %}

{% step %}
**On the left navigation, click Guest Settings.**
{% endstep %}

{% step %}
**Select Sites > your site.**
{% endstep %}

{% step %}
**Under Guest Types, click Manage Guest Types.**
{% endstep %}

{% step %}
**Select your guest type.**
{% endstep %}

{% step %}
**In the bottom right, select Door Access & Roll Call.**
{% endstep %}

{% step %}
**Check Only Allow Invited Guests to Unlock Doors.**
{% endstep %}
{% endstepper %}

***

## FAQ

<details>

<summary>Can visitors be included in roll call reports without giving them door access?</summary>

Yes, visitors can be included in roll call reports without having door access. The guest type must be configured with a visit access type with roll call enabled.

</details>

<details>

<summary>Can global guest types be configured with a visit access type?</summary>

No, global guest types cannot be configured with a visit access type. For this reason, global guest types cannot provision door access and do not support including visitors in roll call reports.

</details>