# Enable Two-Factor Entry

To add additional security to a door, you can require both a key card and an entry code to gain access. You can only add this type of two-factor authentication (2FA) to doors that include both a badge reader and a keypad.

{% hint style="danger" %}

* You must have *both* a key card and an entry code configured on your [access profile](/access-control/users-and-credentials/add-a-user-to-the-verkada-access-system.md) to access any door configured for two-factor entry.
* When unlocking a door, the card or fob must be scanned on the reader *before* the PIN code is entered.
* In the Pass app, Bluetooth Unlock does not function in the same way as a keycard and cannot unlock the door by itself. However, NFC does function as a keycard and can unlock the door when used with a PIN code. Additionally, both Nearby and Remote Unlocks will still unlock the door without requiring a code.
* If you have an In/Out door two-factor entry will only be required when entering the door.
* You **must** be an Access Site Admin of at least one site with an access controller in it to view the access controllers option on the **Devices** page. See [Roles and Permissions for Access Control](/access-control/getting-started/roles-and-permissions-for-access-control.md) for more information.
  {% endhint %}

***

## Enable two-factor entry on a door schedule

{% hint style="danger" %}
You must [create a door schedule](/access-control/configuration/door-schedules-and-exceptions.md) if you have not done so already.
{% endhint %}

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Access.**
{% endstep %}

{% step %}
**On the left navigation, click Schedules .**
{% endstep %}

{% step %}
**Select Door Schedules.**
{% endstep %}

{% step %}
**Select the schedule to which you want to add two-factor entry.**
{% endstep %}

{% step %}
**Select the day on the schedule you want to enable this feature and configure these settings as needed:**

a. **Two-factor entry** status.\
b. Start and end times for the schedule.\
c. Days the schedule repeats on.\
d. Click **Done** when finished.
{% endstep %}

{% step %}
**Click Save.**
{% endstep %}
{% endstepper %}

***

## Enable two-factor entry on a door exception

{% hint style="danger" %}
You must [create a door exception](/access-control/configuration/door-schedules-and-exceptions.md) if you have not done so already.
{% endhint %}

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Access.**
{% endstep %}

{% step %}
**On the left navigation, click Schedules .**
{% endstep %}

{% step %}
**Select Door Exceptions.**
{% endstep %}

{% step %}
**Select the exception to which you want to add two-factor entry.**
{% endstep %}

{% step %}
**Select the day on the schedule you want to enable this feature and configure these settings as needed:**

a. **Two-Factor Entry Door** status.\
b. Start and end times for the schedule.\
c. Days the schedule repeats on.\
d. Click **Done** when finished.
{% endstep %}

{% step %}
**Click Save.**
{% endstep %}
{% endstepper %}

***

## Troubleshooting

A common issue with two-factor entry is that one of the authentication methods fails. To troubleshoot this, temporarily disable **Two-Factor Entry** for **Access Controlled** until it is confirmed that both the key card and entry code can individually grant access to the door.


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