# Use the Guest Healthcare Portal

The healthcare portal in Guest helps facilitate patient and department visitors. On this page, Guest users can review visitors and patients across sites.

{% hint style="warning" %}
You need to be at least a **Workplace Site Viewer** for a Guest site with [departments](/guest/healthcare/manage-departments-and-checkpoints.md) in order to view the healthcare portal.
{% endhint %}

***

## Navigate the healthcare portal

{% hint style="danger" %}
You need to log in to Command **before** you can access the Guest healthcare portal.
{% endhint %}

From the [healthcare portal,](https://command.verkada.com/healthcare) Guest users can sign in, review detailed logs of patient and department visitors, and look at patients. Guest users can jump between sites and checkpoints from the location menu:

<div align="left" data-with-frame="true"><img src="/files/OQ7roo3W7IJbiNa86s7I" alt=""></div>

### Connect a tablet

Guest users must connect to a tablet from the healthcare portal to sign in visitors.

{% hint style="danger" %}
You need to add the tablet to the site before you can connect it to the healthcare portal.
{% endhint %}

{% stepper %}
{% step %}
**Navigate to** [**healthcare portal**](https://command.verkada.com/healthcare)**.**
{% endstep %}

{% step %}
**In the top right, click on the tablet button**
{% endstep %}

{% step %}
**Choose the desired tablet.**

<div align="left" data-with-frame="true"><img src="/files/2tiiqxwPxQEBBQiwKULD" alt=""></div>
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Only one Guest user may connect to a tablet at a time.
{% endhint %}

***

### Signing-in Visitors

* Guest users can initiate the sign-in process by clicking **New guest** in the top right.
* Guest users can sign in minors without scanning an ID or providing contact information. To sign in a minor, click the dropdown in the top right and select **Sign in a minor**.

See [Inpatient Visitor Sign-in](/guest/healthcare/inpatient-visitor-sign-in.md) for more information.

### Search

Guest users can use the search bar to find the following types of people on a single site:

* current visitors
* previous visitors
* current patients

Visitors can be searched by name. Patients can be searched by name or room number. Confidential patients can be searched by name or room number, and their names are blurred in search results for privacy.

### Review a patient profile

Current patients have a profile in the healthcare portal that reports their location, the number of current visitors, and a list of all visitors.

<div align="left" data-with-frame="true"><img src="/files/FpHUOvwzmNJherlEMWR5" alt=""></div>

Patient-specific approved and denied visitor lists may be maintained in the patient profile. For a confidential profile, the patient's name will be blurred to maintain privacy.

***

{% hint style="info" %}
**Prefer to see it in action?** Check out the [video tutorial](https://www.youtube.com/watch?v=0D4soV-y7VE).
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.verkada.com/guest/healthcare/use-the-guest-healthcare-portal.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.