# Use the Guest Healthcare Portal

The healthcare portal in Guest helps facilitate patient and department visitors. On this page, Guest users can review visitors and patients across sites.

{% hint style="warning" %}
You need to be at least a **Workplace Site Viewer** for a Guest site with [departments](https://help.verkada.com/guest/healthcare/manage-departments-and-checkpoints) in order to view the healthcare portal.
{% endhint %}

***

## Navigate the healthcare portal

{% hint style="danger" %}
You need to log in to Command **before** you can access the Guest healthcare portal.
{% endhint %}

From the [healthcare portal,](https://command.verkada.com/healthcare) Guest users can sign in, review detailed logs of patient and department visitors, and look at patients. Guest users can jump between sites and checkpoints from the location menu:

<div align="left" data-with-frame="true"><img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fgit-blob-9ac4bbcb10a7e42300742db5df217dde4d6fa2ff%2F4f35f7ec8e2a4ee76892901ebf7ea118c34f9643.png?alt=media" alt="" width="413"></div>

### Connect a tablet

Guest users must connect to a tablet from the healthcare portal to sign in visitors.

{% hint style="danger" %}
You need to add the tablet to the site before you can connect it to the healthcare portal.
{% endhint %}

{% stepper %}
{% step %}
**Navigate to** [**healthcare portal**](https://command.verkada.com/healthcare)**.**
{% endstep %}

{% step %}
**In the top right, click on the tablet button**
{% endstep %}

{% step %}
**Choose the desired tablet.**

<div align="left" data-with-frame="true"><img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fgit-blob-7f5cb0e6e86a6299396b468fbd033eb0da81141e%2Fa0dd085543bd0e78aa57a0491418184d4fc5d095.png?alt=media" alt="" width="375"></div>
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Only one Guest user may connect to a tablet at a time.
{% endhint %}

***

### Signing-in Visitors

Guest users can initiate the sign-in process by clicking **New guest** in the top right.

<div align="left" data-with-frame="true"><img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fgit-blob-2483c2cf7cd23b81ca02f955ccefbfe6cca59281%2F5ec016d283d1eeee7c66538fa1556b33bde27a54.png?alt=media" alt="" width="375"></div>

Guest users can also initiate a sign-in process for minors that skips the ID scan and doesn’t require contact information. To sign-in a minor:

{% stepper %}
{% step %}
**Click the drop down on the right.**

<div align="left" data-with-frame="true"><img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fgit-blob-638ce80a3617126ded70e2b131b7aadc1054d48a%2F6cdbf1a078404b3b5cbba28da834f4ddc739467c.png?alt=media" alt="" width="375"></div>
{% endstep %}

{% step %}
**Click sign-in a minor**
{% endstep %}
{% endstepper %}

For more information on the sign-in process for a patient visitor, [see here](https://help.verkada.com/guest/healthcare/inpatient-visitor-sign-in).

### Search

Guest users can use the search bar to find the following types of people on a single site:

{% stepper %}
{% step %}
**current visitors**
{% endstep %}

{% step %}
**previous visitors**
{% endstep %}

{% step %}
**current patients**
{% endstep %}
{% endstepper %}

Visitors can be searched by name. Patients may be searched by name or room number.

### Review a patient profile

Current patients have a profile in the healthcare portal where their location, number of current visitors, and list of all visitors are reported.

<div align="left" data-with-frame="true"><img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fgit-blob-6c01331048acf0ff5c26cbada177a058cf5aa9b2%2F22a6c9ed31fbb6e12c5f2f05c40f7dda8a66ec03.png?alt=media" alt="" width="375"></div>

Patient-specific approved and denied visitor lists may be maintained in the patient profile.

***

{% hint style="info" %}
**Prefer to see it in action?** Check out the [video tutorial](https://www.youtube.com/watch?v=0D4soV-y7VE).
{% endhint %}