Manage Departments and Checkpoints

Design and arrange models in Guest to best represent the layout of your healthcare provider facility

Departments

Verkada refers to departments or points of care from an EMR as departments. Departments must be mapped to a Guest site for the appropriate patients to be available in the site.

Map departments to sites

A department may only be mapped to one Verkada Guest site.

A user must be an Org Admin to map departments to sites.

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings .

3

At the top, select Sites and use the dropdown to select a site.

4

Select Healthcare > Choose Departments.

5

Select the department(s) to be associated with the site.

6

Click to save.

Add department display name

Department names shown in the Choose Departments menu are representative of the department code from the EMR. Organizations can add a display name for each department that may be more intuitive for staff.

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings .

3

At the top, select Sites and use the dropdown to select a site.

4

Select Healthcare > Choose Departments.

5

Hover over a department and select Add display name.

a. Enter a unique name. b. Hit enter on the keyboard to save.

A display name must be added to a department for the department to be available for an Outpatient visit.

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Checkpoints

Checkpoints are objects configured in Verkada Guest that represent physical spaces where visitor services are stationed. Checkpoints group tablets and departments that are relevant to a particular station or team. Checkpoints are configured per site and may consist of one or more departments.

You need Org Admin permissions to manage checkpoints.

Configure checkpoints

A checkpoint can comprise multiple departments, but a department can only be connected to one checkpoint.

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings .

3

At the top, select Sites and use the dropdown to select a site.

4

Select Healthcare > Checkpoints.

a. Click Add a Checkpoint. b. Enter a unique name. c. Hit enter on the keyboard to save.

5

Next to the checkpoint, select the department to connect.

Use Checkpoints

1

Select your checkpoint from the healthcare portal.

2

View all visitors expected to visit every department assigned to the checkpoint.

3

Verify visitors when they arrive at the checkpoint.

4

View all visitors who have been verified.

A user must have a Workplace Site Viewer role for a site to manage visitors at a checkpoint.

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Need more help? Contact Verkada Support.