Guest Visit Actions

Manage visit records in Guest

Verkada Guest gives admins several options for managing visit data, including adding notes, marking a visitor as a person of interest, hiding visit records, or permanently deleting visit data.

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Guest Actions

You need at least Workplace Site Viewer permissions to manage Guest Actions.

Add Notes

1

In Verkada Command, go to All Products > Workplace > Guest.

2

Select the visit from the Guest log.

3

In the visit details, select Actions > Add Notes.

Make Person of Interest

1

In Verkada Command, go to All Products > Workplace > Guest.

2

Select the visit from the Guest log.

3

In the visit details, select Actions > Make Person of Interest.

See Create a Person of Interest for more information.

Print Badge

You will only see this option if you have a printer online in the Guest site.

1

In Verkada Command, go to All Products > Workplace > Guest.

2

Select the visit from the Guest log.

3

In the visit details, select Actions > Print Badge.

Hide Visit

The Hide Visit action removes a record from Command but keeps it recoverable through exports or API.

1

In Verkada Command, go to All Products > Workplace > Guest.

2

Select the visit from the Guest log.

3

In the visit details, select Actions > Hide Visit.

Delete Visit

You need Org Admin permissions to delete a visit in Guest.

1

In Verkada Command, go to All Products > Workplace > Guest.

2

Select the visit from the Guest log.

3

In the visit details, select Actions > Delete Visit.

4

In the confirmation window, select Permanently delete.

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Need more help? Contact Verkada Support.