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Door Access for Guests

Give visitors limited access to doors and include them in roll call reports for mustering.

Verkada Guest can integrate with Verkada Access Control to let organizations give visitors controlled door access. This integration also allows organizations to include visitors in roll call reports.

You can set up door access for visitors by linking guest types with visitor-specific access control permission sets called visit access types.

Configuration

A user must have the minimum Access Control role of Access Site Manager and the minimum Workplace role of Workplace Site Admin to configure a guest type with door access.

To set up a Guest Type with door access, create a new guest type or navigate to an existing one by:

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings.

3

Select Sites > your site.

4

Under Guest Types, click Manage Guest Types.

5

Select your guest type.

6

In the bottom right, select Door Access & Roll Call.

7

Select Visit Access Type, and choose a Visit Access Type or create a new one.

a. In the top right, click Create Visit Access Type and configure the settings as needed. b. Click Save.

8

Navigate back to the guest type and add the Visit Access Type.

Admin discretion is advised when configuring guest types with door access. Consider including the Host Approval, Approved List Only, and Security Screening settings to ensure that only desired visitors can open doors.

Unlock links

To enable unlock links for visitors, the guest type must include the Contact Info step.

Visitors can be sent a Guest Portal link unique to their visit after sign-in. From this link, visitors can unlock doors remotely.

Entry Codes

In order for visitors to be sent entry codes and unlock instructions, the guest type must include the Contact Info step.

Visitors can be sent entry codes to unlock doors that are access-controlled by PIN code readers. Entry codes for visitors are six digits long. Visitors will be able to view entry codes from a link sent to them:

QR Codes

In order for visitors to be sent QR codes and unlock instructions, the guest type must include the Contact Info step.

Visitors can be sent QR codes that allow them to unlock doors that are access-controlled with Verkada intercoms and third-party QR code readers. Visitors will be able to view QR codes from a link sent to them after sign-in.

Recommended 3rd Party QR code readers:

QR code unlock at an intercom is only supported for two door mode configurations:

  • Directly to the intercom

  • Paired to a Verkada door

Restrict door access to invited visitors only

Regular and invited visitors can access doors by default based on the guest type’s access control settings. If needed, access can be restricted to invited visitors only.

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings.

3

Select Sites > your site.

4

Under Guest Types, click Manage Guest Types.

5

Select your guest type.

6

In the bottom right, select Door Access & Roll Call.

7

Check Only Allow Invited Guests to Unlock Doors.

FAQ

Can visitors be included in roll call reports without giving them door access?

Yes, visitors can be included in roll call reports without having door access. The guest type must be configured with a visit access type with roll call enabled.

Can global guest types be configured with a visit access type?

No, global guest types cannot be configured with a visit access type. For this reason, global guest types cannot provision door access and do not support including visitors in roll call reports.

Need more help? Contact Verkada Support.

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