Manage Multiple Languages for Guest

Learn how to manage multiple languages for your Verkada Guest

On the Verkada Guest app, you should see the option to change the language.

All documents for the site and denied entry must be translated in order to see the dropdown.

Watch this video to see how the translation settings work.

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Enable multiple languages

Currently, you can enable English, Français, Español, 日本語, Português, Deutsch, Русский, 한국말, and 中文（简体).

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings.

a. At the top, select Sites. b. Use the dropdown to select the site that you want the supported languages on. c. On the left side, select Guest Languages. d. Select the languages you want to enable for Guest. Double-click a language to set it as the default.

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Translate Guest types

If you have already configured Guest types, they should have an exclamation (!) icon next to them.

The names of your Guest types need to be translated to the respective language(s).

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings.

3

Under Organization, select Guest Types.

4

Click Manage Guest Types.

5

Select the Guest type to add translations to your Guest type. Click the dropdown to insert your translation.

6

Add the translation and click Save.

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Translate documents

Once you create your document, you can add a translation to it.

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings.

3

At the top, click Sites > Guest Languages.

4

Select the language you want to translate. Double-click the language you want to be the default.

5

Under Guest Settings > Organization, scroll down to Documents > Manage Documents.

​Note: If you see an exclamation mark next to each document per site, this means it has not yet been translated. ​

6

On Documents:

a. Scroll down to any of the documents for your site that needs to be translated. The example below shows a COVID-19 Questionnaire. b. At the top right, click the dropdown and select the language you want to use for the translation. You can see the default language the top. c. (Optional) At the top left, change the document’s name. d. Translate the document’s name then translate the document. e. At the top right, click the checkmark icon to save, and then close. ​

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Translate denied entry message

Once you create your denied entry message, you can add a translation to it.

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings.

3

Under Guest Settings > Sites, select a site, then scroll down to Denied Entry.

4

On Entry denied message:

a. Click the dropdown and select the the translation message. b. At the top right, click the checkmark icon to save.

The exclamation mark disappears once you translate each part of the Guest type.

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Prefer to see it in action? Check out the video tutorial.

Need more help? Contact Verkada Support.