Configure Guest Types

Configure Guests types for user check-in

Guest types allow you to customize the information guests need to provide at check-in. This can include security screenings, required documents, etc. It is helpful to name a Guest type something easy for guests to identify, such as interview or delivery.

You need Org Admin permissions to create global Guest types.

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Configure Guest types

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings.

3

Under Organization > Guest Types click Manage Guest Types.

4

In the top right, click Add Guest Type.

a. Select Add Global Guest Type to create a Guest type for all sites. b. Select Add Site Guest Type and select a site to create a guest type for an individual site.

5

Select the Guest type you want to configure.

a. Enter a unique name. b. Click Save and Continue. c. Customize the Guest type settings as needed.

When you select security screening and sub-features, the guest is prompted to submit a photo of their ID. This photo will be scanned against an aggregated list of background and sex offender registries. To learn more about this feature, see Verkada Guest Security Screen.

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Prefer to see it in action? Check out the video tutorial.

Need more help? Contact Verkada Support.