Control Guest Type Visibility

Choose how Guest Types can be used at your site

You may want certain Guest Types to be used only for invites, while others can only be used for tablet-based sign-in. Visibility controls allow admins to decide where each Guest Type is available.

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Configure Guest Type visibility

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On the left navigation, click Guest Settings.

3

At the top, select Sites > your site.

4

Under Guest Types, click Manage Guest Types.

5

Next to the Guest Type, select .

6

Toggle the needed visibility controls:

1. Tablet Self Sign-in: Allows visitors to sign in via the Guest app with this Guest Type.

2. Mobile Sign-in: Makes this Guest Type available on personal devices. Visitors sign in by scanning a QR code with their mobile device.

3. Guest Events: Allows any host to use this Guest Type for event registration through my.verkada.com, calendar integrations, and calendar shortcuts.

4. Concierge Sign-in: Allows a Guest user to start the sign-in process for the Guest Type on Command. Visitors will complete the necessary steps at a Guest tablet. Once all visitor steps are completed on the Guest tablet, a Guest user can review the visitor-entered information and complete any remaining receptionist steps on Command.

Some features are not available depending on the configuration:

• Guest Types with Receptionist Steps: Cannot use Tablet Self Sign-in, Mobile Sign-in, or Guest Events.

• Bells: Cannot use Guest Events or Concierge Sign-in.

• School Guest Types: Cannot be used with Guest Events.