Verkada alerts reduce the time needed to monitor your organization by letting you focus on critical events and proactively resolve issues before they escalate.
While alerts are essential to modern monitoring workflows, they must be manageable to remain effective. The following recommendations can help ensure you receive the alerts you need without being overwhelmed by their volume:
Select sites and devices with care: Events like tamper alerts or door open events may generate frequent, less critical alerts. Remove high-activity devices when setting up alerts to reduce unnecessary notifications.
Configure a notification window: Customize the notification time frame to avoid receiving alerts at unnecessary times. Alerts generate 24/7 by default. Many organizations only need alerts during specific times, like at night or on weekends.
Configure motion areas per camera: Use the freeform polygon selector to set motion areas per camera to avoid receiving alerts for motion you are not interested in.
Configure tamper events per camera: Experiment with the tamper detection sensitivity (low, moderate, high) based on how much vibration the camera experiences. Consider turning off tamper detection for cameras in high-vibration areas.
Review your alerts in batches: Set up email-only alerts for events you do not need to review immediately. Direct them to a specific folder and review the contents of your folder at your convenience.
Need more help? Contact Verkada Support.