# Tamper Alerts

Each Verkada camera has an accelerometer to detect tampering or vandalism. You can configure a camera to emit tamper events when it detects vibration or movement of the device.

By automatically recognizing when someone is tampering with a camera, the device can initiate a backup process to the cloud that, ideally, preserves real-time footage of the incident and helps ensure the perpetrator is caught in the act. Some temper detection tools can also send an instant alert to the user through email or text message, to notify them of the problem in real time.

{% hint style="danger" %}
You need [Site Admin permissions](https://app.gitbook.com/s/NRq5qDDjsYNxwNzF1bcB/users-and-permissions/roles-and-permissions-for-command) for the site a camera is in to configure tamper alerts.
{% endhint %}

***

## Configure tamper sensitivity

Tamper events are enabled by default. You can disable this feature for cameras in high-vibration areas, such as cameras near construction sites or heavy doors, to reduce unwanted alerts.

{% hint style="warning" %}
There can only be one (1) tamper event configuration per camera, which applies to all organization users.
{% endhint %}

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Cameras.**
{% endstep %}

{% step %}
**Select the camera you want to configure.**
{% endstep %}

{% step %}
**At the bottom right of the camera footage, click Settings.**
{% endstep %}

{% step %}
**On the left navigation, select Events.**
{% endstep %}

{% step %}
**Toggle on Tamper Events.**
{% endstep %}

{% step %}
**Select tamper sensitivity: Low Sensitivity (Fewer Events), Moderate Sensitivity, High Sensitivity (More Events).**

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-546bc74f24eddea026cabf626d6e9cb61071f846%2Fdfc14df62df534c3015016782b2d164b287fb75c.png?alt=media" alt="" width="371"></div>
{% endstep %}

{% step %}
**At the top right, click Done.**
{% endstep %}
{% endstepper %}

***

## Configure tamper alerts

### Create Alert > Events

{% stepper %}
{% step %}
**On the Command homepage, left navigation, click Alerts .**
{% endstep %}

{% step %}
**At the top, click New Alert.**
{% endstep %}

{% step %}
**On Select Event, choose Camera > Tamper.**
{% endstep %}

{% step %}
**On Cameras:**

a. Choose to receive alerts from **All Cameras, Sites,** or **Individual Cameras**.\
b. Click **Done** and continue with the alert [recipients](#h_1c59f78934).
{% endstep %}
{% endstepper %}

### Create Alert > Recipients

{% hint style="warning" %}
To prevent excessive notifications, users are limited to 500 SMS messages per day, per user.
{% endhint %}

{% stepper %}
{% step %}
**On Recipients, add users individually or assign the alert to a group.**
{% endstep %}

{% step %}
**Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified via push, SMS, or email notifications.**

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-a30e5c666efe865b169b36f277c2ab798ad76c5d%2F3a9609d9912905edd0f35abfff403a95e0b820c8.png?alt=media" alt="" width="289"></div>
{% endstep %}

{% step %}
**(Optional) By default, you will be an alert recipient. Select the dropdown menu and click Delete to remove yourself.**
{% endstep %}

{% step %}
**Click Done and continue with the alert** [**notification schedule**](#h_9dcedad458)**.**
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Any recipient added to this alert will see it appear under the **Shared Alerts** section of their **Alerts** page.
{% endhint %}

### Create Alert > Notification Schedule

{% stepper %}
{% step %}
**On Notification Schedule, specify the days and times for the alerts to send notifications. Alerts generate 24/7 by default.**

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-b9042c786a9dd12580abefdd20f412fe59cbac5e%2F7b61969c185d482c85ec3b7f15a687d75aee8d13.png?alt=media" alt="" width="563"></div>
{% endstep %}

{% step %}
**Click Done and continue with the alert** [**device actions**](#h_d137f1ca6a) **or** [**finish the alert**](#h_a346b0435e)**.**
{% endstep %}
{% endstepper %}

### Create Alert > Device Action

{% stepper %}
{% step %}
**On Device Action, select the horn speaker(s) you want to play your message.**
{% endstep %}

{% step %}
**Select your notification preference (Text to Speech or Audio File).**

a. For **Text to Speech,** enter a message up to 200 characters.\
b. For **Audio File,** drag and drop the file or click **choose a file** to upload your audio clip.

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-6eebd070cac52d81c895573628cb7b21ba245804%2Fbd7aa4597a411933461874e312ac1e72683f4dab.png?alt=media" alt="" width="263"></div>
{% endstep %}

{% step %}
**Click Done and continue with** [**finish the alert**](#h_a346b0435e)**.**
{% endstep %}
{% endstepper %}

### Finish the alert

{% stepper %}
{% step %}
**In the bottom right of the configuration window, click Next.**
{% endstep %}

{% step %}
**Enter a descriptive name for the alert.**
{% endstep %}

{% step %}
**Click Done to complete the setup.**

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-75fcc30636d14fdd34cc9e376db710c1542f4ef2%2F943420792c6bfe40aee47eab735038e52669e4ac.png?alt=media" alt="" width="188"></div>
{% endstep %}
{% endstepper %}
