# License Plate of Interest Alerts

Verkada’s License Plate of Interest (LPOI) feature allows you to define a list of license plates that will trigger an alert when detected.

To streamline and manage your License Plate of Interest (LPOI) list, you can:

* Categorize and organize profiles using custom tags.
* [Easily create and maintain alerts for specific plates.](#configure-alerts)
* Quickly find POI profiles by searching tags.
* Create custom tags for your POI profiles and then associate those profiles with those tags.
* [Associate POI profiles with LPOI profiles.](#associate-an-lpoi-with-a-poi)

{% hint style="warning" %}
LPOI is configured on a per-organization basis. The LPOI list is shared among all users of the organization. Email and SMS notifications are configured on a per-user basis. When you enable SMS or email notifications, you will get notifications for all LPOIs in the organization.
{% endhint %}

***

{% tabs %}
{% tab title="Configure LPOI" %}
{% hint style="danger" %}
You must be a Site Admin for at least one (1) site in your organization to create an LPOI event. See [Roles and Permissions for Command](/command/users-and-permissions/roles-and-permissions-for-command.md) for more information.
{% endhint %}

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Cameras.**
{% endstep %}

{% step %}
**On the left navigation, select Vehicles.**
{% endstep %}

{% step %}
**On the left, under License Plate Lists, select LPOI.**
{% endstep %}

{% step %}
**At the top, click** <i class="fa-plus">:plus:</i>.
{% endstep %}

{% step %}
**On Add New License Plate to LPOI, select one of the following options:**

* **Add License Plate Manually.**
  1. Enter a license plate number.
  2. (Optional) Add a description.
  3. Click **Confirm.**
* **Bulk Upload from CSV File.**
  1. Download the CSV Template.
  2. Add your LPOIs to the template.
  3. Drop the file or choose a file to upload.

{% hint style="warning" %}
You will receive an email after the file upload, denoting successful and failed uploads. You can download a CSV with errors to correct the failed uploads.&#x20;
{% endhint %}

* **Select from Existing.**
  1. Search for or select the license plates from the list.
  2. Click **Confirm.**&#x20;
     {% endstep %}
     {% endstepper %}
     {% endtab %}

{% tab title="Associate an LPOI with a POI" %}
You can associate License Plate of Interest profiles with Person of Interest profiles. This makes it easier to review events when you investigate a specific person.

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Cameras.**
{% endstep %}

{% step %}
**On the left navigation, select People.**
{% endstep %}

{% step %}
**On the left, under People List, select People of Interest.**
{% endstep %}

{% step %}
**Select a person of interest.**

a. On the left, next to **License Plate,** click <i class="fa-plus">:plus:</i>.\
b. Search for or select a license plate to add it to the profile.\
c. Alternatively, if the plate is not already added to the Command, type the plate number into the search bar and click **Create a License Plate of Interest**.
{% endstep %}
{% endstepper %}
{% endtab %}

{% tab title="Configure alerts" %}

### Create Alert > Events

{% stepper %}
{% step %}
**On the Command homepage, in the left navigation, click Alerts.**
{% endstep %}

{% step %}
**At the top, click New Alert.**
{% endstep %}

{% step %}
**On Select Event, choose Camera > License Plate of Interest.**
{% endstep %}

{% step %}
**On Cameras:**

1. Choose to receive alerts from **All Cameras,** **Sites,** or **Individual Cameras**.
2. Click **Done** to continue.
   {% endstep %}

{% step %}
**On License Plate of Interest:**

1. Select **All, Specific License Plates,** or **License Plate Lists.**
2. Click **Done** and continue with the alert [notification schedule](#create-alert-greater-than-cameras).
   {% endstep %}
   {% endstepper %}

### Create Alert > Notification Schedule

{% stepper %}
{% step %}
**On Notification Schedule, specify the days and times for the alerts to send notifications. Alerts generate 24/7 by default.**

<div align="left" data-with-frame="true"><img src="/files/uYML32hRYgJjp2h8VugP" alt=""></div>
{% endstep %}

{% step %}
**Click Done and continue with the alert** [**notification**](#create-alert-greater-than-notification)**.**
{% endstep %}
{% endstepper %}

### Create Alert > Notification

{% stepper %}
{% step %}
**On Notification, add users individually or assign the alert to a group.**
{% endstep %}

{% step %}
**Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified via push, SMS, messaging platform alerts, or email notifications.**

<div align="left" data-with-frame="true"><figure><img src="/files/joJ6V2JNVhYtAyRboJyi" alt="" width="438"><figcaption></figcaption></figure></div>

{% hint style="info" %}
Any recipient added to this alert will see it appear under the **Shared Alerts** section of their **Alerts** page.
{% endhint %}
{% endstep %}

{% step %}
**(Optional) By default, you will be an alert recipient. Select the dropdown menu and click Delete to remove yourself.**
{% endstep %}

{% step %}
**Click Done and continue with the alert's** [**optional settings**](#optional-settings)**, or** [**finish the alert**](#finish-the-alert)**.**&#x20;
{% endstep %}
{% endstepper %}

### Optional settings

#### Create Alert > Operations

{% stepper %}
{% step %}
**Toggle on Route to Operations to create a ticket from the alert.**&#x20;
{% endstep %}

{% step %}
**(Optional) Select Ticket Instructions to add information to the ticket and click Done.**
{% endstep %}

{% step %}
**Click Done and continue to** [**finish the alert**](#finish-the-alert)**.**
{% endstep %}
{% endstepper %}

#### Create Alert > Device Action

In addition to notifying individuals, you can configure your horn speaker to play when an alert is triggered. These alerts can be text-to-speech or an uploaded MP3 file.

{% stepper %}
{% step %}
**On Device Action, select the horn speaker(s) you want to play your message.**
{% endstep %}

{% step %}
**Select your notification preference (Text to Speech or Audio File).**

a. For **Text to Speech,** enter a message up to 200 characters.\
b. For **Audio File,** drag and drop the file or click **choose a file** to upload your audio clip.

<div align="left" data-with-frame="true"><img src="/files/cmdMXVOCnchM5sxvJbCQ" alt="" width="395"></div>
{% endstep %}

{% step %}
**Click Done and continue to** [**finish the alert**](#finish-the-alert)**.**
{% endstep %}
{% endstepper %}

### Finish the alert

{% stepper %}
{% step %}
**In the bottom right of the configuration window, click Next.**
{% endstep %}

{% step %}
**Enter a descriptive name for the alert.**
{% endstep %}

{% step %}
**Click Done to complete the setup.**

<div align="left" data-with-frame="true"><figure><img src="/files/T5Nvt7tMTQqgMsGZ7Vuh" alt="" width="436"><figcaption></figcaption></figure></div>
{% endstep %}
{% endstepper %}
{% endtab %}
{% endtabs %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.verkada.com/verkada-cameras/analytics/create-camera-event-alerts/license-plate-of-interest-alerts.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.