# Crowd Alerts

Verkada cameras can proactively notify you when a camera detects more than the user-specified number of people or vehicles in the camera’s field of view.

{% hint style="danger" %}
You need [Site Admin permissions](https://app.gitbook.com/s/NRq5qDDjsYNxwNzF1bcB/users-and-permissions/roles-and-permissions-for-command) for the site a camera is in to configure crowd alerts.
{% endhint %}

***

## Configure crowd alerts

### Create Alert > Events

{% stepper %}
{% step %}
**On the Command homepage, left navigation, click Alerts .**
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{% step %}
**At the top, click New Alert.**
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{% step %}
**On Select Event, choose Camera > Crowd.**
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{% step %}
**On Cameras:**

a. Choose to receive alerts from **Sites** or **Individual Cameras**.\
b. Click **Done** to continue.
{% endstep %}

{% step %}
**On Crowd Type:**

a. Select **People, Vehicles,** or **People and Vehicles.**\
b. Click **Done** to continue.
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{% step %}
**On Crowd Areas:**

a. Choose **Set up (x) Cameras** to configure each camera’s crowd area and people/vehicle thresholds individually.\
b. Alternatively, choose **Full-frame Crowd Area** to select the entire camera frame for all cameras.\
c. Click **Done** and continue with the alert [recipients](#h_4858c220b4).
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### Create Alert > Recipients

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To prevent excessive notifications, users are limited to 500 SMS messages per day, per user.
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**On Recipients, add users individually or assign the alert to a group.**
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**Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified via push, SMS, or email notifications.**

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-a30e5c666efe865b169b36f277c2ab798ad76c5d%2F3a9609d9912905edd0f35abfff403a95e0b820c8.png?alt=media" alt="" width="289"></div>
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{% step %}
**(Optional) By default, you will be an alert recipient. Select the dropdown menu and click Delete to remove yourself.**
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{% step %}
**Click Done and continue with the alert** [**notification schedule**](#h_5961a10bb7)**.**
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{% hint style="warning" %}
Any recipient added to this alert will see it appear under the **Shared Alerts** section of their **Alerts** page.
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### Create Alert > Notification Schedule

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{% step %}
**On Notification Schedule, specify the days and times for the alerts to send notifications. Alerts generate 24/7 by default.**

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-b9042c786a9dd12580abefdd20f412fe59cbac5e%2F7b61969c185d482c85ec3b7f15a687d75aee8d13.png?alt=media" alt="" width="563"></div>
{% endstep %}

{% step %}
**Click Done and continue with the alert** [**device actions**](#h_bb19fc9752) **or** [**finish the alert**](#h_b5c07517db)**.**
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### Create Alert > Device Action

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{% step %}
**On Device Action, select the horn speaker(s) you want to play your message.**
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**Select your notification preference (Text to Speech or Audio File).**

a. For **Text to Speech,** enter a message up to 200 characters.\
b. For **Audio File,** drag and drop the file or click **choose a file** to upload your audio clip.

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-6eebd070cac52d81c895573628cb7b21ba245804%2Fbd7aa4597a411933461874e312ac1e72683f4dab.png?alt=media" alt="" width="263"></div>
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{% step %}
**Click Done and continue with** [**finish the alert**](#h_b5c07517db)**.**
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### Finish the alert

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{% step %}
**In the bottom right of the configuration window, click Next.**
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**Enter a descriptive name for the alert.**
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**Click Done to complete the setup.**

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-75fcc30636d14fdd34cc9e376db710c1542f4ef2%2F943420792c6bfe40aee47eab735038e52669e4ac.png?alt=media" alt="" width="188"></div>
{% endstep %}
{% endstepper %}
