# Camera Event Alerts

You can enable alerts for a variety of camera events, depending on your configuration needs. For more information about the camera event types see [below](#h_24383ad992).

***

## Configure camera event alerts

### Create Alert > Events

{% stepper %}
{% step %}
**On the Command homepage, left navigation, click Alerts.**
{% endstep %}

{% step %}
**At the top, click New Alert.**
{% endstep %}

{% step %}
**On Select Event, select Camera and an event to configure.**
{% endstep %}

{% step %}
**Select your devices/sites. You can configure events to be device-specific, site-specific, or for all devices.**

{% hint style="warning" %}
 New devices added after alert creation will automatically generate alerts if you select **Sites** or **All Devices.**
{% endhint %}

Click **Done** to continue.
{% endstep %}

{% step %}
**(Optional) Some event types have additional setup steps. Click the additional steps and follow the prompts in the configuration window.**
{% endstep %}

{% step %}
**Click Done and continue with the alert** [**recipients**](#h_b1a5df4e84)**.**
{% endstep %}
{% endstepper %}

### Create Alert > Recipients

{% hint style="warning" %}
To prevent excessive notifications, users are limited to 500 SMS messages per day, per user.
{% endhint %}

{% stepper %}
{% step %}
**On Recipients, add users individually or assign the alert to a group.**
{% endstep %}

{% step %}
**Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified via push, SMS, or email notifications.**

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-a30e5c666efe865b169b36f277c2ab798ad76c5d%2F3a9609d9912905edd0f35abfff403a95e0b820c8.png?alt=media" alt="" width="289"></div>
{% endstep %}

{% step %}
**(Optional) By default, you will be an alert recipient. Select the dropdown menu and click Delete to remove yourself.**
{% endstep %}

{% step %}
**Click Done and continue with the alert** **notification schedule**.
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Any recipient added to this alert will see it appear under the **Shared Alerts** section of their **Alerts** page.
{% endhint %}

### Create Alert > Notification Schedule

{% stepper %}
{% step %}
**On Notification Schedule, specify the days and times for the alerts to send notifications. Alerts generate 24/7 by default.**

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-b9042c786a9dd12580abefdd20f412fe59cbac5e%2F7b61969c185d482c85ec3b7f15a687d75aee8d13.png?alt=media" alt="" width="800"></div>
{% endstep %}

{% step %}
**Click Done and continue with the alert** [**device actions**](#h_5a954b7520) **or** [**finish the alert**](#h_3901d6eb34)**.**
{% endstep %}
{% endstepper %}

### Create Alert > Device Action

{% stepper %}
{% step %}
**On Device Action, select the horn speaker(s) you want to play your message.**
{% endstep %}

{% step %}
**Select your notification preference (Text to Speech or Audio File).**

a. For **Text to Speech,** enter a message up to 200 characters.\
b. For **Audio File,** drag and drop the file or click **choose a file** to upload your audio clip.

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-6eebd070cac52d81c895573628cb7b21ba245804%2Fbd7aa4597a411933461874e312ac1e72683f4dab.png?alt=media" alt="" width="263"></div>
{% endstep %}

{% step %}
**Click Done and continue with** [**finish the alert**](#h_3901d6eb34)**.**
{% endstep %}
{% endstepper %}

### Finish the alert

{% stepper %}
{% step %}
**In the bottom right of the configuration window, click Next.**
{% endstep %}

{% step %}
**Enter a descriptive name for the alert.**
{% endstep %}

{% step %}
**Click Done to complete the setup.**

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-75fcc30636d14fdd34cc9e376db710c1542f4ef2%2F943420792c6bfe40aee47eab735038e52669e4ac.png?alt=media" alt="" width="516"></div>
{% endstep %}
{% endstepper %}

***

## Understand the various camera event types

|                                                                                                                                                 |                                                              |
| ----------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------ |
| **Alert Type**                                                                                                                                  | **Description**                                              |
| **AI-Powered Alert**                                                                                                                            | AI-powered alerts using freeform text query.                 |
| **Activity Detection**                                                                                                                          | Activities like falling, climbing over a fence, etc.         |
| [**People & Vehicle Detection**](https://help.verkada.com/verkada-cameras/analytics/create-camera-event-alerts/motion-alerts)                   | People, vehicle, and/or object motion detected.              |
| **Line Crossing**                                                                                                                               | People or vehicle detected crossing a predetermined line.    |
| [**Person of Interest**](https://help.verkada.com/verkada-cameras/analytics/create-camera-event-alerts/person-of-interest-alerts)               | A specific person was detected.                              |
| [**License Plate Of Interest**](https://help.verkada.com/verkada-cameras/analytics/create-camera-event-alerts/license-plate-of-interest-alerts) | A specific license plate detected.                           |
| **Loitering**                                                                                                                                   | People or vehicles detected stationary for a period of time. |
| [**Crowd**](https://help.verkada.com/verkada-cameras/analytics/create-camera-event-alerts/crowd-alerts)                                         | A group of people or vehicles detected in a designated area. |
| [**Online/Offline**](https://help.verkada.com/verkada-cameras/analytics/create-camera-event-alerts)                                             | Camera changed state to online or offline.                   |
| [**Tamper**](https://help.verkada.com/verkada-cameras/analytics/create-camera-event-alerts/tamper-alerts)                                       | Interference or manipulation detected.                       |
| **Occlusion**                                                                                                                                   | Camera occlusion detected.                                   |
| [**Helix**](https://help.verkada.com/verkada-cameras/analytics/create-camera-event-alerts/helix-alerts)                                         | Alerts when a Helix event is triggered.                      |

{% hint style="info" %}
Use line crossing and loitering detection instead of person detection when available. Loitering detection and line crossing are only available on the CF81 and third-generation or newer cameras (models that end in "2" or higher), except the CP52.
{% endhint %}