# Camera Event Alerts

You can enable alerts for a variety of camera events, depending on your configuration needs. For more information about the camera event types, see [below](#h_24383ad992).

***

## Configure camera event alerts

### Create Alert > Events

{% stepper %}
{% step %}
**On the Command homepage, left navigation, click Alerts.**
{% endstep %}

{% step %}
**At the top, click New Alert.**
{% endstep %}

{% step %}
**On Select Event, select Camera and an event to configure.**
{% endstep %}

{% step %}
**Select your devices/sites. You can configure events to be device-specific, site-specific, or for all devices.**

{% hint style="warning" %}
&#x20;New devices added after alert creation will automatically generate alerts if you select **Sites** or **All Devices.**
{% endhint %}

Click **Done** to continue.
{% endstep %}

{% step %}
**(Optional) Some event types have additional setup steps. Click the additional steps and follow the prompts in the configuration window.**
{% endstep %}

{% step %}
&#x20;**Click Done and continue with the alert** [**notification schedule**](#create-alert-greater-than-cameras)**.**
{% endstep %}
{% endstepper %}

### Create Alert > Notification Schedule

{% stepper %}
{% step %}
**On Notification Schedule, specify the days and times for the alerts to send notifications. Alerts generate 24/7 by default.**

<div align="left" data-with-frame="true"><img src="/files/uYML32hRYgJjp2h8VugP" alt=""></div>
{% endstep %}

{% step %}
**Click Done and continue with the alert** [**notification**](#create-alert-greater-than-notification)**.**
{% endstep %}
{% endstepper %}

### Create Alert > Notification

{% stepper %}
{% step %}
**On Notification, add users individually or assign the alert to a group.**
{% endstep %}

{% step %}
**Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified via push, SMS, messaging platform alerts, or email notifications.**

<div align="left" data-with-frame="true"><figure><img src="/files/joJ6V2JNVhYtAyRboJyi" alt="" width="438"><figcaption></figcaption></figure></div>

{% hint style="info" %}
Any recipient added to this alert will see it appear under the **Shared Alerts** section of their **Alerts** page.
{% endhint %}
{% endstep %}

{% step %}
**(Optional) By default, you will be an alert recipient. Select the dropdown menu and click Delete to remove yourself.**
{% endstep %}

{% step %}
**Click Done and continue with the alert's** [**optional settings**](#optional-settings)**, or** [**finish the alert**](#finish-the-alert)**.**&#x20;
{% endstep %}
{% endstepper %}

### Optional settings

#### Create Alert > Operations

{% stepper %}
{% step %}
**Toggle on Route to Operations to create a ticket from the alert.**&#x20;
{% endstep %}

{% step %}
**(Optional) Select Ticket Instructions to add information to the ticket and click Done.**
{% endstep %}

{% step %}
**Click Done and continue to** [**finish the alert**](#finish-the-alert)**.**
{% endstep %}
{% endstepper %}

#### Create Alert > Device Action

In addition to notifying individuals, you can configure your horn speaker to play when an alert is triggered. These alerts can be text-to-speech or an uploaded MP3 file.

{% stepper %}
{% step %}
**On Device Action, select the horn speaker(s) you want to play your message.**
{% endstep %}

{% step %}
**Select your notification preference (Text to Speech or Audio File).**

a. For **Text to Speech,** enter a message up to 200 characters.\
b. For **Audio File,** drag and drop the file or click **choose a file** to upload your audio clip.

<div align="left" data-with-frame="true"><img src="/files/cmdMXVOCnchM5sxvJbCQ" alt="" width="395"></div>
{% endstep %}

{% step %}
**Click Done and continue to** [**finish the alert**](#finish-the-alert)**.**
{% endstep %}
{% endstepper %}

### Finish the alert

{% stepper %}
{% step %}
**In the bottom right of the configuration window, click Next.**
{% endstep %}

{% step %}
**Enter a descriptive name for the alert.**
{% endstep %}

{% step %}
**Click Done to complete the setup.**

<div align="left" data-with-frame="true"><figure><img src="/files/T5Nvt7tMTQqgMsGZ7Vuh" alt="" width="436"><figcaption></figcaption></figure></div>
{% endstep %}
{% endstepper %}

***

## Understand the various camera event types

|                                                                                                                            |                                                              |
| -------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------ |
| **Alert Type**                                                                                                             | **Description**                                              |
| **AI-Powered Alert**                                                                                                       | AI-powered alerts using freeform text query.                 |
| **Activity Detection**                                                                                                     | Activities like falling, climbing over a fence, etc.         |
| [**People & Vehicle Detection**](/verkada-cameras/analytics/create-camera-event-alerts/motion-alerts.md)                   | People, vehicle, and/or object motion detected.              |
| **Line Crossing**                                                                                                          | People or vehicle detected crossing a predetermined line.    |
| [**Person of Interest**](/verkada-cameras/analytics/create-camera-event-alerts/person-of-interest-alerts.md)               | A specific person was detected.                              |
| [**License Plate Of Interest**](/verkada-cameras/analytics/create-camera-event-alerts/license-plate-of-interest-alerts.md) | A specific license plate detected.                           |
| **Loitering**                                                                                                              | People or vehicles detected stationary for a period of time. |
| [**Crowd**](/verkada-cameras/analytics/create-camera-event-alerts/crowd-alerts.md)                                         | A group of people or vehicles detected in a designated area. |
| [**Online/Offline**](/verkada-cameras/analytics/create-camera-event-alerts.md)                                             | Camera changed state to online or offline.                   |
| [**Tamper**](/verkada-cameras/analytics/create-camera-event-alerts/tamper-alerts.md)                                       | Interference or manipulation detected.                       |
| **Occlusion**                                                                                                              | Camera occlusion detected.                                   |
| [**Helix**](/verkada-cameras/analytics/create-camera-event-alerts/helix-alerts.md)                                         | Alerts when a Helix event is triggered.                      |

{% hint style="info" %}
Use line crossing and loitering detection instead of person detection when available. Loitering detection and line crossing are only available on the CF81 and third-generation or newer cameras (models that end in "2" or higher), except the CP52.
{% endhint %}


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