Disarm Behavior After Alarm Resolution in New Alarms

When an alarm is resolved, the system automatically disarms any partitions included in that Alarm Response.

The table below summarizes disarm behavior for different alarm resolution methods:

Alarm Resolution Method	Default Disarm Duration	Which Partitions Are Disarmed	Other Options
Keypad	Until the next scheduled or manual arm	All partitions in the Alarm Response the keycode has permissions to
SMS or Automated Call	Until the next scheduled or manual arm	All partitions in the Alarm Response
Agent Call	Until the next scheduled or manual arm	All partitions in the Alarm Response	Agents can be prompted to: Select a disarm duration* and/or disarm only the alarming partitions Not to disarm at all
Command (web or mobile) or Incident Link	Until the next scheduled or manual arm	All partitions in the Alarm Response	Option to set a custom disarm duration* or keep the system armed

*Disarm duration options include 30 minutes, 1 hour, 2 hours, 4 hours, 8 hours, or until next re-arm (default).

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Exceptions

Always-Armed partitions remain armed at all times and will never disarm automatically, even if they were part of an alarm response or triggered the alarm.

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