# Set up the WH32

The WH32 is a wireless repeater that can extend the wireless range of a wired hub to improve coverage in areas where running cable is difficult. It can also operate as a hub when connected directly to the alarm panel via RS-485.

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### Requirements

* WH32 as a **wireless repeater** (DC powered) - Requires 10-36V DC power supply (such as the [ACC-WA-30W-NA](https://docs.verkada.com/docs/12v-power-supply-datasheet.pdf)). The WH32 will extend the wireless range from any device with a hub, such as the BP52, WH52, WH32 (RS485), BK22, or BE32.
* WH32 as a **hub** (RS485) - Must be directly connected to the BP52 via one of its RS485 ports.

### Installation best practices

Install the WH32 facing down on the ceiling for the best wireless performance. Vertical wall mountings are also acceptable if ceiling mounting is not possible.

{% hint style="warning" %}
See [Wireless Installation FAQ](https://help.verkada.com/new-alarms/installation/wireless-installations-faq) for more information on optimal repeater placement.
{% endhint %}

***

## WH32 setup

{% stepper %}
{% step %}
**Ensure that a BP52 is added to your New Alarms site and online.**
{% endstep %}

{% step %}
[**Add the WH32**](https://app.gitbook.com/s/NRq5qDDjsYNxwNzF1bcB/organization-settings/add-a-device-to-your-command-organization) **serial number to your Command account.**
{% endstep %}

{% step %}
**Move the WH32 from unassigned devices to your New Alarms site.**
{% endstep %}
{% endstepper %}

### Repeater mode

{% stepper %}
{% step %}
**In repeater mode, power the device (10–36V DC) and turn it on using the power switch. The WH32 will automatically connect to the nearest hub.**
{% endstep %}

{% step %}
**Check the device activity to confirm it is connected and that the RSSI signal strength is -80 dBm or better.**

<div align="left" data-with-frame="true"><figure><img src="https://2259276529-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNU1He6Uj2tgInV2VdCLQ%2Fuploads%2F3Os1ktfvXcjHt9DPeahe%2FScreenshot_2026-01-15_at_1_17_37%E2%80%AFPM.png?alt=media&#x26;token=a94ef451-6860-4253-8b9a-f91e0bfed032" alt="" width="321"><figcaption></figcaption></figure></div>
{% endstep %}
{% endstepper %}

### Hub mode

{% stepper %}
{% step %}
**Connect the WH32 to the alarm panel via RS-485.**
{% endstep %}

{% step %}
**Verify the WH32 displays a "connected" event, confirming communication with the panel and readiness to route alarm events.**
{% endstep %}
{% endstepper %}

***

## FAQ

<details>

<summary>In repeater mode, how far should the WH32 be placed from the hub it is extending?</summary>

Optimal placement depends on environmental factors such as wall material, thickness, and obstructions. To maximize range, position the WH32 as far from the hub as possible while maintaining a signal strength of at least -80 dBm RSSI. If the RSSI falls below this threshold, move the WH32 closer to the hub.

Installation Tip: Avoid placing the WH32 near metal walls or enclosures, as this can significantly reduce wireless performance.

</details>

<details>

<summary>How often does the WH32 update its signal strength reading?</summary>

The RSSI reading updates every minute in Command.

</details>

<details>

<summary>Can multiple WH32 devices repeat signals in sequence?</summary>

No. The WH32 can only repeat from a wired hub, not from another WH32 in repeater mode.

</details>

<details>

<summary>How does the WH32 switch between wired hub and repeater mode?</summary>

The WH32 automatically determines its mode:

* If it detects an RS-485 connection, it operates in hub mode.
* If no RS-485 connection is present, it switches to repeater mode.

</details>

<details>

<summary>How do I power the WH32 in repeater mode?</summary>

You can use the [ACC-WA-30W-NA](https://docs.verkada.com/docs/12v-power-supply-datasheet.pdf) power adapter (sold separately).

</details>