Intercom Interoperability Manual

Learn about 3rd party compatibility with Verkada intercoms

Session Initiation Protocol (SIP) is the protocol that underpins VOIP communications. SIP is standardized, so most open SIP servers should support full functionality (video, audio, and unlocking) with a Verkada TD52.

Validated SIP Servers

See the table below for the on-premise and cloud solutions that we validated. For providers not listed here, contact Verkada Support for assistance.

Provider	Type	Version	Video?	Audio?	DTMF?	Setup Guide
Cisco	CUCM	8	✅	✅	✅	Cisco Setup
Freepbx	Freepbx	15	✅	✅	✅	Freepbx Setup
Ringcentral	Ringcentral	24.1.5		✅	✅	Ringcentral Setup
Cybertwice	Microsoft Teams	1.5.11	✅	✅	✅	Teams Setup

Validated SIP Phones

See the table below for the SIP phones we validated. For phones not listed here, contact Verkada Support for assistance.

Provider	Model	Video?	Audio?	DTMF	Server Tested
Cisco	8865	✅	✅	✅	CUCM 8
Yealink	VP59	✅	✅	✅	Freepbx 15
Grandstream	GXV3480	✅	✅	✅	Freepbx 15

Desk Station Speakers

See the table below for the speakers we validated if you need to raise the volume of your desk station. For speakers not listed here, contact Verkada Support for assistance.

Provider	Model	Connectivity
Anker	Powerconf S330	USB
Emeet	m2	BT, AUX
Jabra	Speak 510 UC	BT

For both USB and AUX speakers, you will need to use the buttons on the desk station. The answer/hangup buttons on the speaker will not work for calls.

If you are using Guided Access Mode on your desk station, some features may not work as expected. If you run into issues, disable Guided Access Mode.

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Need more help? Contact Verkada Support.