# Desk Station Troubleshooting

## iOS 26 update

The iOS 26 update introduces some new behavior that can interfere with the Desk Station experience. By default, the iOS native call notification is full-screen and obscures the Desk Station app when calls come in, making it impossible to see the video. 

To resolve this, complete the following steps:

1. Navigate to iPad settings
2. Select **Apps**
3. Select **Phone**
4. Select **Incoming Calls**
5. Select **Banner**