# Add an Intercom to Your Site

Once your intercom is connected to a PoE-enabled switch, it will automatically start to boot up:

* Power over Ethernet (PoE)/PoE+: 11.5W (IEEE 802.3af PoE)
* Extended Temperature Range: 25.5W (IEEE 802.3at PoE)

***

## Add the intercom to Command

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Add Devices.**
{% endstep %}

{% step %}
**Find the intercom you want to work add.**
{% endstep %}

{% step %}
**Enter the serial number. You can find the serial number in these places:**

* Printed on the back of the device (just below the I/O cover on the back of the unit and on the top side of the box)
* The packaging
* The order number
  {% endstep %}
  {% endstepper %}

***

## Configure the intercom before mounting

If you want to update and configure TD52 before mounting it, connect the device to your network using the Ethernet port, located in the cable bay, on the back of the device.

<div align="left" data-with-frame="true"><figure><img src="/files/lbbpIEwHtVDNlNBmXtWw" alt=""><figcaption><p>Information label located on the back of the TD52</p></figcaption></figure></div>

<div align="left" data-with-frame="true"><figure><img src="/files/flnAPPr4Ysu6nYSGRIgv" alt=""><figcaption><p>Information label (on the top of the box)</p></figcaption></figure></div>

***

## Bring your intercom online

After entering or scanning your intercom's serial number, here's what you can expect:

* The camera starts transmitting video. It typically takes 3–4 minutes for the video stream to appear in Verkada Command.
* An LED above the camera indicates the status of the intercom.
* A set of white LEDs (located between the camera and the call button) indicates what stage the unit is on during the initial startup.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.verkada.com/intercom/configuration/add-an-intercom-to-your-site.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.