Alarm Site Admin Requirement

Each alarm site must designate an Alarm Site Admin. This ensures Verkada has a single, accountable point of contact for maintaining alarm-site configuration and system health. This does not change the functionality of the alarm system.

Verkada may occasionally detect misconfigurations or settings that need attention to keep an alarm system functioning correctly. Having a designated Alarm Site Admin ensures Verkada knows exactly who to contact to resolve issues quickly.

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Configuration

You need Site Admin permissions to edit Alarm site settings.

Existing sites

1

In Verkada Command, go to All Products > Alarms.

2

Select your Alarm site.

3

In the left navigation, select Settings.

4

Under Site Address and Dispatch Info > Alarm site admin, enter the Admin's name and select it from the list.

The Alarm Site Admin must have Site Admin permissions for the alarm site. You will only see users who already have Site Admin access.

If the user you need doesn’t appear, you must elevate their permissions. See Roles and Permissions for New Alarms for more information.

New sites

For new Alarms sites, you need to enter the Alarm Site Admin during the site creation flow.

See Alarm Sites for more information.