Setting

What You Can Do

General

View and manage key organization contacts, partner access, and organization deletion.

Users & Permissions

Manage users, groups, external contacts, and customize roles.

Licenses & Renewals

View, claim, and purchase Command licenses, manage trials, and view all license transactions.

Feature Manager

Enable, disable, or permanently remove select features from your organization for compliance, security, and/or privacy purposes.

Security & Access

Access audit logs, live links, the Security & Privacy Checklist, and manage your organization’s Login & Access settings such as Enterprise Controller Encryption (ECE), Single Sign On (SSO), SCIM Configuration, and Org-wide two factor authentications settings.

Data & Privacy

View public disclosures, data you’ve chosen to share with Verkada, and data residency settings.

API & Integrations

Manage your organization’s API keys, integrations (Slack, Teams, etc), Webhooks, and view a list of all supported integrations.

My Account

Manage your personal information, password, login settings, two-factor authentication options, and view other settings such as your active sessions.

Setting

What You Can Do

Contact Verkada Support

See the 24/7 available methods to contact Verkada Support.

Enable Support Access

Temporarily allow Verkada Support to access your Command account and Verkada devices accessible by your account for troubleshooting purposes. You can revoke this access at any time.

Access Token (if Support Access is Enabled)

When Verkada Support begins to use your access token, we will notify the designated Support Access Communication Recipients in the Organization Details section of Admin. If there is no custom designation of recipients, we will notify all Org Admins in your org.

Support Cases

View details of open and closed support cases (chat only) for your org in the last 3 months.