Your Verkada license includes enterprise support. Verkada Support is available 24/7 via live chat, phone, and email.
Log in to Verkada Command.
At the bottom left, click the Help (?) icon.
Select Contact Us from the menu that appears.
Select Live Chat to start a chat with Verkada Support.
Live chat via Verkada Command app
Select the right arrow icon on the bottom right of the screen
Select Online Chat
When the chat dialog box opens, select Send us a message to begin a new chat or See previous to respond/reopen an existing chat
Call us at any of the following numbers:
How to find your Customer ID
In the Verkada Command mobile app, tap Help.
Log in to the Command web platform, click the Help (?) icon, and select Contact Us.
For more information, see verkada.com/support.