Your Verkada license includes enterprise support. Verkada Support is available 24/7 via phone or live chat.
Contact Verkada Support
Before you contact Verkada Support, it is best to have a support token ready. See Enable Support Access for more information on creating a support token.
Command navigation
Log in to Verkada Command.
At the bottom left, click
> 
Contact Us.Connect with:
Verkada Support via live chat or phone (available 24/7).
Verkada Sales Representative via email or phone listed for your organization.
Admin page
In Verkada Command, go to All Products > Admin
.In the left navigation, click Support
. Connect with:
Verkada Support via live chat or phone (available 24/7).
Verkada Sales Representative via email or phone listed for your organization.
Command app
Open your Verkada Command app.
In the top left, click
.At the bottom, tap
Help > Live Chat .Tap Messages to open an existing case.
Tap Send us a Message to start a new chat.
Verkada Support phone numbers
North America: +1 (650) 514-2500
Latin America: +52 55 9990 8275
Europe: +44 (0)20 3048 6050
Asia / Pacific: +61 (2725) 99300