The Verkada Pass app allows users to unlock doors that are controlled by their AC41(s) through a mobile app. This is app is supported on iOS and Android.

Giving Users Access to Verkada Pass App

There are two methods used to give users the ability to use the Verkada Pass App within your organization.

Method 1 - While Adding Users

When initially adding a user you will be given the option to enable mobile app access:

Method 2 - Editing the User's Profile

Once the user is added to your organization you will have access to their Profile page. From here you can grant or take away mobile access.

  1. Click Users

  2. Click the user's email address

  3. Click the Profile button

  4. Under Account Settings, you will see the Remote unlock option that can toggle on or off mobile access for the user

In the App


Selecting your photo in the top right corner will allow you to view and edit your profile.

If you are a part of multiple organizations you can switch between them here.

Doors Tab

Shows all the doors that you have access to. From this page, you will be able to unlock doors by selecting the lock icon beside the listed door. Doors will unlock as if you scanned your card at that door.

Note: Doors can be unlocked from anywhere unless the geofencing option is switched on.

Note: To show images on doors, you will need to take a screenshot from the camera's live view and update the image on the door thumbnail configuration. To learn how to configure a door follow this guide.

Recent Tab

Shows the most recent doors that you unlocked. You can conveniently unlock those doors again here.


Trigger the lockdown feature from the app.

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