Doors are the configuration and components connected to an Access Controller cassette, including a lock, reader, DPI, and REX. This article will go through the various configuration options for doors in detail.


Must be logged in with Access Admin privileges to configure a door


Once a Door is added, you will see the door name next to the controller information. Select the door to be configured

From here click the Settings button on the far right of the door's page

Here you can:

  • Click “Show advanced settings” to configure door settings

  • View/Edit the name of the door

  • View/Edit the location of the door

  • Add cameras to the door

  • Add a thumbnail to the door. This will update the Verkada Pass app to show an image on the door.

Click Show advanced settings to configure door settings

a. Unlock time - how long the door remains unlocked before re-locking. Default is

10 seconds (configurable 1 to 60 seconds)

i. This affects both card scan unlocks and keypad pin unlocks

b. Door Position Indicator - If the door has a DPI installed which detects whether a

door is open or closed

i. Keep the toggle [On] if the DPI (Door Contact) is installed

ii. Notify if the door is held open - sends a notification if the door is open for

longer than the specified time. Requires DPI. Default is notification 60

seconds (configurable 10 or more seconds)

iii. If there is no DPI (Door Contact) installed, keep the DPI toggled [Off], and the

door will show "No door sensor" in the upper left part of the screen

c. REX (Request to Exit)

i. Toggle [On} if a REX is installed for this door

ii. Toggle Rex unlocks door [On] to allow the REX to unlock the door

Note: Usually used for Mag locks

iii. DEFAULT [Off], keep [Off] if you do not want the REX to unlock the door

Note: Usually used to track legitimate door open events

iv. Lock the door after determines how long the door remains unlocked after

the REX is triggered. Default is 3 seconds (configurable 1 or more seconds

v. Notify if the door is forced open (DFO) - This will send a notification if the

door is opened without triggering the REX or a valid badge unlock. Requires

both REX and DPI

vi. Shunt the DFO alarm for - Time from the last REX trigger to ignore DFO

events. Default is 10 seconds (configurable 1 or more seconds)

Did this answer your question?