Verkada offers dedicated assistance to government customers who need support from representatives in the United States to ensure fast and secure service. Our US-based team is equipped to handle inquiries related to deployment, troubleshooting, or general product guidance. To get in touch, log in to your Government Solutions Command Account to open a case.
See Contact Verkada Support for the support contact information of non-Government Solutions organizations.
Contact Verkada Support
Before you contact Verkada Support, it is best to have a support token ready. See Enable Support Access for more information on creating a support token.
Command navigation
Log in to Verkada Command.
At the bottom left, click
> 
Contact Us.Connect with Verkada Support via live chat, email, or phone.
Admin page
In Verkada Command, go to All Products > Admin
.In the left navigation, click Support
. Connect with Verkada Support via live chat, email, or phone.
Command app
Open your Verkada Command app.
In the top left, click
.At the bottom, tap
Help > Live Chat .Tap Messages to open an existing case.
Tap Send us a Message to start a new chat.