You need to add your gateway to a standard (non-Government Solutions) Command organization to update before you can commission it in a Government Solutions organization.
You must create a Verkada Command account and log in with Org Admin permissions to activate and configure a gateway.
Claim your gateway
Follow the steps in Add Cellular Gateway to Command to add your gateway to a standard (non-Government Solutions) Command organization.
Allow the gateway to update to the latest firmware version.
Decommission the gateway from the standard Command organization.
Follow the steps in Add Cellular Gateway to Command to add your gateway to a Government Solutions Command organization.
Need more help? Contact Verkada Support.