Contact Verkada Support - Government Solutions

Verkada offers dedicated assistance to government customers who need support from representatives in the United States to ensure fast and secure service. Our US-based team is equipped to handle inquiries related to deployment, troubleshooting, or general product guidance. To get in touch, log in to your Government Solutions Command Account to open a case.

See Contact Verkada Support for the support contact information of non-Government Solutions organizations.

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Contact Verkada Support

Before you contact Verkada Support, it is best to have a support token ready. See Enable Support Access for more information on creating a support token.

Command navigation

1

Log in to Verkada Command.

2

At the bottom left, click > Contact Us.

3

Connect with Verkada Support via live chat, email, or phone.

Admin page

1

In Verkada Command, go to All Products > Admin .

2

In the left navigation, click Support .

3

Connect with Verkada Support via live chat, email, or phone.

Command app

1

Open your Verkada Command app.

2

In the top left, click .

3

At the bottom, tap Help > Live Chat .

a. Tap Messages to open an existing case. b. Tap Send us a Message to start a new chat.