# Contact Verkada Support

Verkada offers dedicated assistance to government customers who need support from representatives in the United States to ensure fast and secure service. Our US-based team is equipped to handle inquiries related to deployment, troubleshooting, or general product guidance. To get in touch, log in to your [Government Solutions Command Account](https://command.verkadagov.com/admin/support) to open a case.

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See [Contact Verkada Support](https://app.gitbook.com/s/NRq5qDDjsYNxwNzF1bcB/need-help/contact-verkada-support) for the support contact information of non-Government Solutions organizations.
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## Contact Verkada Support

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Before you contact Verkada Support, it is best to have a support token ready. See [Enable Support Access](https://app.gitbook.com/s/NRq5qDDjsYNxwNzF1bcB/need-help/contact-verkada-support/enable-support-access) for more information on creating a support token.
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### Command navigation

{% stepper %}
{% step %}
**Log in to Verkada** [**Command**](https://command.verkadagov.com/)**.**
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{% step %}
**At the bottom left, click > Contact Us.**
{% endstep %}

{% step %}
**Connect with Verkada Support via live chat, email, or phone.**
{% endstep %}
{% endstepper %}

### Admin page

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Admin.**
{% endstep %}

{% step %}
**In the left navigation, click Support.**
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{% step %}
**Connect with Verkada Support via live chat, email, or phone.**
{% endstep %}
{% endstepper %}

### Command app

{% stepper %}
{% step %}
**Open your Verkada Command app.**
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{% step %}
**In the top left, click the menu icon.**
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{% step %}
**At the bottom right, tap** <i class="fa-question">:question:</i> **> Live Chat.**

a. Tap **Messages** to open an existing case.\
b. Tap **Send us a Message** to start a new chat.
{% endstep %}
{% endstepper %}