Contact Verkada Support
Verkada offers dedicated assistance to government customers who need support from representatives in the United States to ensure fast and secure service. Our US-based team is equipped to handle inquiries related to deployment, troubleshooting, or general product guidance. To get in touch, log in to your Government Solutions Command Account to open a case.
See Contact Verkada Support for the support contact information of non-Government Solutions organizations.
Contact Verkada Support
Before you contact Verkada Support, it is best to have a support token ready. See Enable Support Access for more information on creating a support token.
Command navigation
Log in to Verkada Command.
At the bottom left, click > Contact Us.
Connect with Verkada Support via live chat, email, or phone.
Admin page
In Verkada Command, go to All Products > Admin.
In the left navigation, click Support.
Connect with Verkada Support via live chat, email, or phone.
Command app
Open your Verkada Command app.
In the top left, click the menu icon.
At the bottom right, tap > Live Chat.
a. Tap Messages to open an existing case. b. Tap Send us a Message to start a new chat.
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