> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/government-solutions/getting-started/contact-verkada-support-government-solutions.md).
# Contact Verkada Support
Verkada offers dedicated assistance to government customers who need support from representatives in the United States to ensure fast and secure service. Our US-based team is equipped to handle inquiries related to deployment, troubleshooting, or general product guidance. To get in touch, log in to your [Government Solutions Command Account](https://command.verkadagov.com/admin/support) to open a case.
{% hint style="warning" %}
See [Contact Verkada Support](/command/need-help/contact-verkada-support.md) for the support contact information of non-Government Solutions organizations.
{% endhint %}
***
## Contact Verkada Support
{% hint style="danger" %}
Before you contact Verkada Support, it is best to have a support token ready. See [Enable Support Access](/command/need-help/contact-verkada-support/enable-support-access.md) for more information on creating a support token.
{% endhint %}
### Command navigation
{% stepper %}
{% step %}
**On the Command homepage, left navigation,click** :circle-question: **Help & Support.**
{% endstep %}
{% step %}
**On the top left, you can choose from the following options:**
* Chat with a human
* Chat with AI
* Call
{% endstep %}
{% endstepper %}
### Admin page
{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Admin.**
{% endstep %}
{% step %}
**In the left navigation, click Help & Support.**
{% endstep %}
{% step %}
**On the top left, you can choose from the following options:**
* Chat with a human
* Chat with AI
* Call
{% endstep %}
{% endstepper %}
### Command app
{% stepper %}
{% step %}
**Open your Verkada Command app.**
{% endstep %}
{% step %}
**In the top left, tap** 
**.**
{% endstep %}
{% step %}
**In the bottom left, tap** :circle-question: **Help > Live Chat.**
1. Tap **Messages** to open an existing case.
2. Tap **Contact Support** to start a new chat.
{% endstep %}
{% endstepper %}
---
# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://help.verkada.com/government-solutions/getting-started/contact-verkada-support-government-solutions.md?ask=&goal=
```
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