Enable NCIC Alerts

Data from the National Crime Information Center (NCIC) is sensitive criminal justice information and must be handled securely. For this reason, NCIC alerts are only available in Verkada’s Government Solutions Command organizations.

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1. Request NCIC in your Government Solutions organization

This feature is not enabled by default and requires Verkada to support Criminal Justice Information Services (CJIS) compliance in the state where the data is accessed. Contact your Sales Representative or [email protected] to get started.

2. Enable NCIC in Feature Manager

You need Org Admin permissions to access Feature Manager.

1

In Verkada Command, go to All Products > Admin.

2

Select Feature Manager.

3

To the right of NCIC LPR Data Integration, click the dropdown and select Enable.

This feature is only available on cameras with vehicle analytics enabled.

3. Grant CJIS viewer permissions

After the feature is enabled, Org Admins must assign CJIS Viewer permissions to the appropriate personnel who are CJIS-approved. This action can only be granted on a per-user basis.

1

In Verkada Command, go to All Products > Admin.

2

Select Users & Permissions > Users.

3

Select the user you want to edit.

4

At the top, click > Grant CJIS Viewer.

After the feature is enabled and users have the required permissions, you can create a new NCIC alert.

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Configure NCIC alerts

Create Alert > Cameras

1

On the Command homepage, left navigation, click Alerts.

2

At the top left, click New Alert.

3

On Select Event, choose Camera > License Plate Hotlist.

4

On Cameras:

a. Choose to receive alerts from Sites or Individual Cameras. b. Click Done to continue.

5

On Select License Plate Hotlist:

a. Select NCIC. b. Select Offense Reasons to be included within the alert.

c. Click Done and continue with the alert recipients.

Only License Plate Recognition (LPR) enabled cameras can be selected.

Create Alert > Recipients

1

On Recipients, add users individually or assign the alert to a group.

2

Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified via push, SMS, or email notifications.

3

(Optional) By default, you will be an alert recipient. Select the dropdown menu and click Delete to remove yourself.

4

Click Done and continue with the alert notification schedule.

Any recipient added to this alert will see it appear under the Shared Alerts section of their Alerts page.

Create Alert > Notification Schedule

1

On Notification Schedule, specify the days and times for the alerts to send notifications. Alerts generate 24/7 by default.

2

Click Done and continue to finish the alert.

Finish the alert

1

In the bottom right of the configuration window, click Next.

2

Enter a descriptive name for the alert.

3

Click Done to complete the setup.

Need more help? Contact Verkada Support.