Government Solutions Identity Providers

Configure SSO with your identity provider for your Government Solutions organization

Integrate Verkada Command with your organization's identity provider (IdP) for Single Sign-On (SSO).

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Supported providers

Provider
SAML

Generate client-ID

1

Go to Verkada Command > All Products > Admin.

2

Under Login & Access, select Single Sign-On (SSO).

3

Click plus Add.

4

Click Copy next to your client ID.

Save your client ID in a secure place to use in your IdP configuration.

5

Complete your IdP configutation then come back to complete the Command configuration.


Command configuration

After configuring your IdP, you'll receive an XML metadata file to upload to Command.

1

Go to Verkada Command > All Products > Admin.

2

Under Login & Access, select Single Sign-On (SSO).

3

Click pencil-line next to your SAML configuration.

4

In the Email Domains section, configure the email domains that users in your organization will use to log in.

5

In the Identify Provider XML Metadata section, click Upload New XML.

Upload the XML file you downloaded during your IdP configuration.

6

In the Verify Metadata section, click Run Login Test to verify that the setup was completed correctly. If the login tests fail, review your metadata file and associated domains.

Common error: app_not_configured_for_user — This can happen when your browser has cached app access. Use an incognito browser or clear your cache and retry.

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7

(Optional) Toggle on Require SSO to force everyone in your organization to login with SSO.

  • Anyone using the configured email domain must go through SAML to sign in

  • Provides greater control over user access

  • If SAML has issues, users cannot sign in until resolved or enforcement is disabled

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