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Get started with Command Connector
Get started with Command Connector

Set up and connect your Verkada Command Connector

Updated over 3 months ago

The Command Connector enables organizations to integrate non-Verkada video feeds into Verkada’s Command platform for centralized video security management. It offers a cost-effective migration for non-Verkada cameras using ONVIF Profile S.

Required. You need Organization Admin and/or Site Admin permissions for your Verkada Command organization to complete these actions.

What you need

  • A standard AC electrical outlet

  • DHCP-enabled network

  • Cat5 or Cat6 cabling

Create a site

Sites are the logical way of grouping and managing devices within your Command organization. Site-level permissions make managing and viewing your devices easier. See Manage Your Sites and Subsites for more information on site creation and management.

Add a Command Connector

Command Connectors can be added from the Devices page or directly from a site. See Add a Device to Your Command Account for more information.

Connect a non-Verkada camera

You can connect multiple non-Verkada cameras to Command using a Command Connector. All devices must be on the same LAN and support ONVIF (Profile S). See Add a Non-Verkada Camera to a Command Connector for more information.

Licensing

Every non-Verkada camera that is connected to the Command Connector will require a valid camera license. The Command Connector itself does not require a license.

Verkada licensing is applied for each Command organization, and the licenses co-term to a single expiration date. Your licenses may have been automatically added if you claimed your devices via order number. Otherwise, manually add the license key from the Admin page. See Manage Your Licenses for more information on adding and managing licenses.

Connect your Command Connector

Recommendation. While Command Connectors are considered low-voltage devices that do not require a certified electrician to install, we strongly recommend you work with a system integrator or other professional for installation.

Please refer to the Command Connector setup guide for instructions on mounting the device. The device can be mounted on a standard 19-inch server rack and takes up 1 rack unit or 1U.

Power and network

Command Connectors are powered via AC power and connect to your network via Ethernet.

Important. The Command Connector has 2 RJ-45 Ethernet Interfaces. Only connect one of the interfaces to your network. Connecting both interfaces could lead to switching loops.

Check Network Settings

The Command Connector is designed to be plug-and-play. However, if your environment includes a firewall with custom rules and policies, you may need to make some configuration changes to get your connected cameras to stream on Command. See Command Connector Network Settings for more information.


Need more help? Contact Verkada Support.

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