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Feature Manager

Learn how to manage features for compliance requirements

With Verkada’s Feature Manager, Org Admins can enable, disable, or permanently remove certain features at the organization level. Feature Manager currently controls the sharing of video links, audio recording, People and Vehicle Analytics features, and License Plate Recognition (LPR).

View and set Feature Manager options

1

In Verkada Command, go to All Products > Admin.

2

In the left navigation, select Feature Manager.

3

On Feature Manager, you can manage your settings (enable, disable, remove), as needed.

Enable a feature

When you enable a feature, it allows it to be used on devices in your organization. By default, only an Org Admin can enable and turn on all features.

1

In Verkada Command, go to All Products > Admin.

2

In the left navigation, select Feature Manager.

3

On Feature Manager, select a feature and to the right of the feature, click the dropdown and select Enable.

Disable a feature

When you disable a feature, it hides the ability for it to be enabled for any device in the org. For example, this prevents a Site Admin from inadvertently enabling capabilities that go against internal company guidelines.

This feature cannot be turned on for devices in your org, but is still displayed under your device’s Settings.

1

In Verkada Command, go to All Products > Admin.

2

In the left navigation, select Feature Manager.

3

On Feature Manager, select a feature and to the right of the feature, click the dropdown and select Disable.

4

When prompted to confirm, click Disable.

If necessary, any Org Admin can re-enable the disabled feature for your org.

Remove a feature

The ability to completely remove a feature provides extra assurance that the feature is not being used within the org.

When you remove a feature, that feature (or features) is removed from your org and is not visible under your device’s Settings. When you remove a feature, it cannot be managed or reinstated within Command. Because feature removal is less easily reversible, it requires the consent of one other Organization Admin.

1

In Verkada Command, go to All Products > Admin.

2

In the left navigation, select Feature Manager.

3

On Feature Manager, select a feature and to the right of the feature, click the dropdown and select Remove.

4

When prompted to confirm, click Next.

Re-enable a removed feature

To re-enable a removed feature in your organization, an Org Admin must contact Verkada Support. The Org Admin will be required to sign a document to request to re-enable the feature.

Download a compliance report

Feature Manager also includes a Compliance Report PDF view that provides a succinct summary of all feature settings at both the org and device level, including information on when the feature status was last modified and by whom. This report is designed to be a resource organizations can use for compliance and audit processes.

1

In Verkada Command, go to All Products > Admin.

2

In the left navigation, select Feature Manager.

3

On Feature Manager, at the top right, click Compliance Report.

Prefer to see it in action? Check out the video tutorial.

Need more help? Contact Verkada Support.

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