Feature Manager

Many users have compliance requirements or internal policies that govern their use of sensitive features such as audio recording and facial recognition. These customers require assurance that these features are not being utilized, either intentionally or unintentionally, within their organizations. With Feature Manager, Organization Admins can enable, disable, or permanently remove these features at the organization level.

Enabling a feature allows it to be used on devices in your organization. All features are enabled by default and can be turned on by either an Organization or Site Admin.

Disabling a feature hides the ability for it to be enabled for any device in the organization, preventing, for example, a Site Admin from inadvertently enabling capabilities that go against internal company guidelines. If necessary, any Organization Admin can undo this action by going to the Feature Manager and re-enabling the feature for the organization.

Removing a feature operates similarly, but once a feature is removed, it cannot be managed or reinstated within Command. The ability to completely remove a feature provides extra peace of mind that the feature is not being used within the organization. To reinstate a removed feature, the customer must contact Verkada support with a notarized letter. Since feature removal is less easily reversible, it requires the consent of one other Organization Admin.

Feature Manager also includes a Compliance Report pdf view that provides a succinct summary of all feature settings at both the organization and device level, including information on when the feature status was last modified and by whom. It is designed to be a resource that organizations can use for compliance and audit processes.