Feature Manager

Many users have compliance requirements or internal policies that govern their use of sensitive features such as audio recording and facial recognition. These customers require assurance that these features are not being utilized, either intentionally or unintentionally, within their organizations. With Feature Manager, Organization Admins can enable, disable, or permanently remove these features at the organization level.

Enabling a Feature

Enabling a feature allows it to be used on devices in your organization. All features are enabled by default and can be turned on by either an Organization or Site Admin.

Disabling a Feature

Disabling a feature hides the ability for it to be enabled for any device in the organization, preventing, for example, a Site Admin from inadvertently enabling capabilities that go against internal company guidelines. If necessary, any Organization Admin can undo this action by going to the Feature Manager and re-enabling the feature for the organization.

Removing a Feature

Removing a feature operates similarly, but once a feature is removed, it cannot be managed or reinstated within Command. The ability to completely remove a feature provides extra peace of mind that the feature is not being used within the organization. To reinstate a removed feature, the customer must contact Verkada support with a notarized letter. Since feature removal is less easily reversible, it requires the consent of one other Organization Admin.


  1. Select the Privacy & Security tab from the Admin page in the left-hand menu

  2. Select the > next to Feature Manager to enter the menu

  3. From here, you can enable, disable, or permanently remove select features from your organization for compliance, security, and/or privacy purposes

    1. Enabled - this feature is able to be turned on for devices on your org

    2. Disabled - this feature will not be able to be turned on for devices on your org but will still be displayed under the settings pages for your devices

    3. Removed - these features will be removed from your org and will not show up under the settings pages for your devices

    Note: In order to have a removed feature added back to your account you will need to reach out to Verkada Support.

Compliance Report

Feature Manager also includes a Compliance Report pdf view that provides a succinct summary of all feature settings at both the organization and device level, including information on when the feature status was last modified and by whom. It is designed to be a resource that organizations can use for compliance and audit processes.

Example Compliance Report

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