Your Verkada Command software license includes unlimited users. With an Organization Admin account, you can invite users to your organization's Command account and control their access.

Inviting a user to your organization

Once invited, your user(s) will receive an automatic email inviting them to create their account and set a password (if they don't already have a Command account).

NOTE: if you or your users don't receive the invite email as expected, be sure to check your SPAM folder, as some email filters may prevent it from reaching your inbox.

Process

  • Go to the top left and select your org’s name
  • Navigate the dropdown menu and select Users & Groups under your organization name
  • On the top right, select Add User
  • Type in user’s email, then select Next
  • Assign the user to one or more Groups, if available (this step will not be visible if there are no Groups)
  • Select Next when done
  • Grant the user the desired permissions by site and sub-site
  • Select Create User to send that user a Command invite 

You're done! Your user(s) will receive an email inviting them to your organization's Command account with the Role permissions you've just defined.

Removing a user

When you no longer want a user to have access to your organization, you can remove them. This will not delete their account.

  • Go to the top left and select your org’s name
  • Navigate the dropdown menu and select Users & Groups under your organization name
  • Select the Checkbox of the user and select Remove User


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