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Create a Person of Interest from an Access User
Create a Person of Interest from an Access User

Learn how to create a POI from an existing access control user

Updated this week

Verkada cameras support the ability to create a person of interest (POI) based on one or more photos of a person’s face that you choose to upload. Once you create a POI, you can view the POI page for that person to see footage from Verkada cameras where the POI has been seen. You can also set up POI alerts to send automatic notifications when a POI is seen. Learn more about POIs.

Required. You must be a Site Admin on, at least, one (1) site in your organization to manage POIs. Learn more about roles and permissions for Verkada Command users.

Create a POI from an access user's profile photo

If an access user has a profile photo, you can create a POI from the access user based on their profile photo. After creating the POI, it is automatically linked to the access user.

Required. To create a POI from an access user, you must be an Access Control Admin or an Access Control Manager. Learn more about roles and permissions for access control. You must also be a Site Admin on, at least, one (1) site in your organization. Learn more about roles and permissions for Command users.

  1. In Verkada Command, go to All Products > Access.

  2. On the left navigation, click Access Users & Groups.

  3. On Access Users and Groups > Users, select an access user.

  4. On the selected user’s page, at the top, select the Profile tab.

  5. Upload a profile photo for the access user, if one is not already provided.

  6. Click Mark as Person of Interest.

  7. On Add Person of Interest:

    1. Enter the Person of Interest Name.

    2. Add any necessary tags for this POI.

    3. Click Create to confirm the POI creation.

After creating the POI, it is linked to the access user. The link appears on the access user's Profile tab and on the POI page (see examples below).

Access User's Profile Tab

Linked POI page

Create an alert for POIs linked to access users

You can create an alert that generates notifications whenever a POI with a specific tag is seen. By default, POIs that you create from access users are assigned the Access User tag. Therefore, you can create an alert for POIs linked to access users as identified by the Access User tag:

  1. Specify POI events as the alert source.

  2. Specify the Access User POI tag.

Remove a POI from an access user

You can remove a POI that’s linked to an access user by removing the link (unlink access) or deleting the POI entirely:

  1. On the access user's Profile tab, click the “X” next to the linked POI.

  2. Choose to remove the link to the POI, or delete the POI entirely.

  3. Click Confirm.

Related resources


Need more help? Contact Verkada Support.

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