Person of Interest (POI) alerts notify you when a specific face is detected by a camera in your organization.
To create a POI alert, you need:
Site Admin permissions for at least one site in your organization
Configure POI alerts
Create Alert > Events
On the Command homepage, left navigation, click Alerts
.
At the top, click
New Alert.
On Select Event, choose Camera > Person Of Interest.
On Cameras:
Choose to receive alerts from All Cameras, Sites, or Individual Cameras.
Click Done to continue.
On Person of Interest:
Choose to receive alerts from All, Tags, Individuals, or People Lists.
Click Done to continue.
Click Done and continue with the alert recipients.
Create Alert > Recipients
To prevent excessive notifications, users are limited to 500 SMS messages per day, per user.
On Recipients, add users individually or assign the alert to a group.
Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified via push, SMS, or email notifications.
(Optional) By default, you will be an alert recipient. Select the dropdown menu and click
Delete to remove yourself.
Click Done and continue with the alert notification schedule.
Any recipient added to this alert will see it appear under the Shared Alerts section of their Alerts page.
Create Alert > Notification Schedule
On Notification Schedule, specify the days and times for the alerts to send notifications. Alerts generate 24/7 by default.
Click Done and continue with the alert device actions or finish the alert.
Create Alert > Device Action
On Device Action, select the horn speaker(s) you want to play your message.
Select your notification preference (Text to Speech or Audio File).
Click Done and continue with finish the alert.
Finish the alert
In the bottom right of the configuration window, click Next.
Enter a descriptive name for the alert.
Click Done to complete the setup.
Need more help? Contact Verkada Support.