You can enable alerts for a variety of camera events, depending on your configuration needs. For more information about the camera event types see below.
Configure camera event alerts
Create Alert > Events
On the Command homepage, left navigation, click Alerts
.At the top, click
New Alert. On Select Event, select Camera and an event to configure.
Select your devices/sites. You can configure events to be device-specific, site-specific, or for all devices.
Note: New devices added after alert creation will automatically generate alerts if you select Sites or All Devices.
Click Done to continue.
(Optional) Some event types have additional setup steps. Click the additional steps and follow the prompts in the configuration window.
Click Done and continue with the alert recipients.
Create Alert > Recipients
To prevent excessive notifications, users are limited to 500 SMS messages per day, per user.
On Recipients, add users individually or assign the alert to a group.
Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified via push, SMS, or email notifications.
(Optional) By default, you will be an alert recipient. Select the dropdown menu and click
Delete to remove yourself.Click Done and continue with the alert notification schedule.
Any recipient added to this alert will see it appear under the Shared Alerts section of their Alerts page.
Create Alert > Notification Schedule
On Notification Schedule, specify the days and times for the alerts to send notifications. Alerts generate 24/7 by default.
Click Done and continue with the alert device actions or finish the alert.
Create Alert > Device Action
On Device Action, select the horn speaker(s) you want to play your message.
Select your notification preference (Text to Speech or Audio File).
For Text to Speech, enter a message up to 200 characters.
For Audio File, drag and drop the file or click choose a file to upload your audio clip.
Click Done and continue with finish the alert.
Finish the alert
In the bottom right of the configuration window, click Next.
Enter a descriptive name for the alert.
Click Done to complete the setup.
Understand the various camera event types
Alert Type | Description |
People, vehicle, and/or object motion detected. | |
Line Crossing | People or vehicle detected crossing a predetermined line. |
A specific person was detected. | |
A specific license plate detected. | |
Loitering | People or vehicles detected stationary for a period of time. |
A group of people or vehicles detected in a designated area. | |
Camera changed state to online or offline. | |
Interference or manipulation detected. |
Use line crossing and loitering detection instead of person detection when available. Loitering detection and line crossing are only available on the CF81 and third-generation or newer cameras (models that end in "2" or higher), except the CP52.
Need more help? Contact Verkada Support.