Crowd Alerts

Enable crowd event alerts for your cameras

Verkada cameras can proactively notify you when a camera detects more than the user-specified number of people or vehicles in the camera’s field of view.


Configure crowd alerts

Create Alert > Events

1

On the Command homepage, left navigation, click Alerts .

2

At the top, click New Alert.

3

On Select Event, choose Camera > Crowd.

4

On Cameras:

a. Choose to receive alerts from Sites or Individual Cameras. b. Click Done to continue.

5

On Crowd Type:

a. Select People, Vehicles, or People and Vehicles. b. Click Done to continue.

6

On Crowd Areas:

a. Choose Set up (x) Cameras to configure each camera’s crowd area and people/vehicle thresholds individually. b. Alternatively, choose Full-frame Crowd Area to select the entire camera frame for all cameras. c. Click Done and continue with the alert recipients.

Create Alert > Recipients

1

On Recipients, add users individually or assign the alert to a group.

2

Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified via push, SMS, or email notifications.

3

(Optional) By default, you will be an alert recipient. Select the dropdown menu and click Delete to remove yourself.

4

Click Done and continue with the alert notification schedule.

Create Alert > Notification Schedule

1

On Notification Schedule, specify the days and times for the alerts to send notifications. Alerts generate 24/7 by default.

2

Click Done and continue with the alert device actions or finish the alert.

Create Alert > Device Action

1

On Device Action, select the horn speaker(s) you want to play your message.

2

Select your notification preference (Text to Speech or Audio File).

a. For Text to Speech, enter a message up to 200 characters. b. For Audio File, drag and drop the file or click choose a file to upload your audio clip.

3

Click Done and continue with finish the alert.

Finish the alert

1

In the bottom right of the configuration window, click Next.

2

Enter a descriptive name for the alert.

3

Click Done to complete the setup.


Need more help? Contact Verkada Support.

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