Video Security | Verkada Help Center

Getting Started with Verkada Video Surveillance

What you'll need to get your Verkada camera set up and connected to your network

Written by Madison Hind
Updated yesterday

Verkada Video Surveillance Quick Reference Guide

Get started with your Verkada Cameras

Written by John Wilkie
Updated over a week ago

Newly Added Devices Site

This article explains the Newly Added Devices site.

Written by John Shultz
Updated this week

Hardware Installation, Hardware Specifications and Maintenance

Camera Power Requirements

PoE Power Requirements for Cameras

Written by Eden Taitt
Updated over a week ago

Camera Environmental Ratings - IK and IP

Standards-based ratings regarding resistance to impact and environmental conditions

Written by Levi Williams
Updated this week

Installation of your Verkada cameras

Read here for installation tips, mounting accessories and Verkada setup guides

Written by Joel Kelley
Updated over a week ago

Preventing water damage to outdoor cameras

Instructions to waterproof outdoor cameras

Written by Aashrai Puthran
Updated over a week ago

Cleaning Your Verkada Camera Domes

Instructions for cleaning your camera domes

S

Written by Slater
Updated this week

Mounting a Verkada CM41 / D40 Camera

Information on wall mounting the Verkada CM41 / D40 Camera

Written by Joel Kelley
Updated over a week ago

Mounting a Verkada CB Camera

Information on wall mounting a CB Bullet Line Verkada Camera

Written by Jacob Dickson
Updated this week

Camera Status LED

Verkada cameras have a status LED to let you know what's happening at a glance

Written by John Shultz
Updated over a week ago

Bandwidth consumption & uplink requirements for video

Since Verkada cameras record video locally, they don't consume as much bandwidth as typical IP camera systems

Written by Aashrai Puthran
Updated over a week ago

Network Port Speeds

Verkada product NIC speeds

Written by Adam Kissee
Updated yesterday

Outdoor Camera Specifications

Verkada's outdoor cameras are equipped with additional components to withstand extreme conditions

Written by Connor Rhodes
Updated over a week ago

Configuration and Setup

Configuring License Plate Recognition

This guide goes over how to configure the LPR feature on the bullet series cameras.

Written by Michael Maslakowski
Updated yesterday

Wide Dynamic Range

How and when to enable WDR on your camera

Written by Aashrai Puthran
Updated over a week ago

Naming a Camera

Naming your camera in Command

Written by Aashrai Puthran
Updated over a week ago

Adding a device to your Command account

To activate your Verkada camera in Command, enter its serial number or scan its QR code

Written by John Tran
Updated this week

Camera Settings Page

View and edit your camera's name, location, site and other settings in Command

Written by Michael Maslakowski
Updated yesterday

Navigating the Verkada Command Mobile App

Guide to understanding both icons and functionality for the Command video app

S

Written by Slater
Updated this week

Camera Deployment Best Practices Guide

How best to prepare for camera installation and what to do if you run into issues.

Written by John Wilkie
Updated this week

Changing a Camera's Orientation

Rotate and flip your camera's feed to match the installation angle or if it's upside down

Written by Jacob Dickson
Updated this week

Privacy Regions

Privacy Regions allow you to block out part of the cameras field of view

Written by Clark Merrick
Updated yesterday

Using Focus and Optical Zoom

Optical Zoom and Focus on D30, D50, CD51, CD61, CB51, and CB61

Written by Adam Kissee
Updated yesterday

Using Sites and Sub-Sites

Sites and Sub-Sites divide your cameras into groups to manage permissions

Written by Donald Fairweather
Updated yesterday

Change the location of the camera

Instructions on changing the map placement of a camera

S

Written by Slater
Updated this week

Camera Stats

Check motion, online status, and bandwidth consumption with camera stats

Written by Michael Maslakowski
Updated yesterday

Devices Page Overview

An overview of the devices details from the Devices page

Written by Eden Taitt
Updated over a week ago

Find a Camera's MAC Address

Find your camera's MAC address in Command

Written by Aidan McPeake
Updated this week

Deleting a Camera

Instructions for deleting or factory resetting a camera

Written by Michael Borders
Updated this week

Offline Mode in Command

Using Offline Mode in a web browser

Written by Clark Merrick
Updated this week

Live Streaming

Grids

Using Grids to enable live video monitoring in Command

Written by Aashrai Puthran
Updated over a week ago

Live Feed Video Quality

Changing between different video quality modes for live video

Written by Aashrai Puthran
Updated over a week ago

Local Streaming on Verkada Cameras

Learn what local streaming is and how it works

Written by Adam Kissee
Updated yesterday

Using Digital Zoom

Digital zoom crops and expands the view to get a closer look at what's happening

Written by Michael Maslakowski
Updated yesterday

Local Streaming vs. Offline Mode

Disambiguating two similar, but distinct features that enable viewers to stream live video over the local network

Written by Clark Merrick
Updated yesterday

Verkada camera video resolution

Resolution for each camera model

Written by Levi Williams
Updated this week

Multiple users viewing the same camera's live footage

How cameras live footage is viewed by multiple users

Written by Jacob Dickson
Updated this week

Different CF81-E View Modes

Written by Connor Rhodes
Updated over a week ago

Historical Playback

Extended Cloud Backup

Applying Extended Cloud Backup licensing

Written by Joel Kelley
Updated over a week ago

Viewing Recorded History

Viewing historical footage was developed with simplicity in mind and allows for granular control

Written by Adam Kissee
Updated yesterday

Multi-Camera Playback

View historical footage from multiple cameras at the same time

Written by Aidan McPeake
Updated this week

Archiving Recorded Footage

Command makes it easy to archive recorded footage to share and download

Written by John Wilkie
Updated over a week ago

Face Blur for Archives

Archives now support the ability to blur faces upon creation

Written by Clark Merrick
Updated yesterday

Taking Screenshots

Instructions for taking screenshots of live camera feeds and historical video

Written by Jacob Dickson
Updated yesterday

Cloud Backup

Instructions on enabling cloud backup

Written by Donald Fairweather
Updated yesterday

Viewing History in Standard Definition

Playing back SD history

S

Written by Slater
Updated this week

Timelapse feature

Using the built in timelapse feature

Written by Levi Williams
Updated this week

Enable and listen to audio

Steps to enable audio so you can record sound

Written by Eden Taitt
Updated over a week ago

Common Storage Questions

Each Verkada camera comes equipped with solid-state storage, eliminating the need for NVRs and DVRs

Written by Eden Taitt
Updated over a week ago

Creating contacts and managing their access

Creating contacts for sharing historical footage and live feeds

Written by Aashrai Puthran
Updated over a week ago

Sharing Recorded History

Steps to share a camera history with archives using a browser or mobile app

Written by Jacob Dickson
Updated this week

Share a camera live stream

Steps to share a camera live stream using a browser or mobile app

Written by Michael Maslakowski
Updated over a week ago

Sharing Multiple Cameras

Sharing links via SMS and Email for sites, sub-sites, and floor plans for both live and historical viewing

Written by Connor Rhodes
Updated over a week ago

Embed a camera live stream on a website

Instructions on embedding a live stream of a camera in your website

Written by Connor Rhodes
Updated over a week ago

Resizing Embeds on Your Webpage

Instructions to resize an embedded video stream on your webpage

Written by Aidan McPeake
Updated this week

Analytics and Detection

License Plate of Interest

Configure License Plate of Interest alerts to be notified when certain license plates are detected on your cameras

Written by Michael Maslakowski
Updated yesterday

People Analytics User Guide

People analytics configuration and technical requirements

Written by Aidan McPeake
Updated this week

License Plate Recognition Overview

Overview of License Plate Recognition (LPR) functionality and use cases

Written by Aidan McPeake
Updated this week

People Analytics

Using people analytics to filter people by attributes and search for faces

Written by Levi Williams
Updated this week

People Heatmaps

Instructions to view people heatmaps on your floor plans

S

Written by Slater
Updated this week

Vehicle Analytics

Using Vehicle Analytics

Written by Weston Reed
Updated this week

People and Vehicle Search

Verkada cameras can display detected people and vehicles to grant insight into your organization and speed up investigations

Written by Madison Hind
Updated over a week ago

Search Page

The Search page is a hub where you can quickly view all of the people and vehicles seen by the cameras in your organization

Written by John Tran
Updated this week

Notifications

End-of-Sale Announcement for D40 & D80

D40 & D80

Written by House
Updated over a week ago

Events Page

How to utilize the notifications page

Written by John Shultz
Updated this week

Camera Status Notifications

Get an SMS or email alert when a camera goes offline, is tampered with, or detects motion.

Written by Madison Hind
Updated over a week ago

SNMP Support

Monitoring Verkada device status

Written by Adam Kissee
Updated yesterday

Tamper Detection and Notifications

Each Verkada camera comes equipped with an accelerometer to monitor for unusual activity, such as vandalism and tampering

Written by John Wilkie
Updated over a week ago

Motion Events

Instructions on configuring Motion Notifications

Written by Weston Reed
Updated this week

Crowd Events

Steps to set up crowd events

Written by Adam Kissee
Updated yesterday

Person of Interest Notifications

Person of interest notifications let you know when a specific face is detected on a camera in your organization

Written by Michael Borders
Updated this week

Troubleshooting

Network Troubleshooting - Internet Sharing

A guide to network testing via a separate out of band path to the internet and how to take a packet capture via Wireshark.

Written by John Shultz
Updated over a week ago

New camera won't come online

In an event that a new Verkada camera won't come online, there are some initial troubleshooting steps to take.

S

Written by Slater
Updated this week

Troubleshooting Buffering and Latency

What to check when you're dealing with buffering or latency on your cameras

Written by Michael Borders
Updated this week

Incorrect Time Zone Settings

Instructions on how to fix a camera with incorrect time zone settings

Written by John Shultz
Updated this week

Black Banding on Camera Feed

Causes and resolution for a common video issue with cameras installed indoors

Written by Levi Williams
Updated this week

Resolving Issues with Night Mode

Common issues with IR and night mode with steps to resolve them

Written by Weston Reed
Updated this week

Fixing an embed that doesn't load

Troubleshooting a non-working embed

Written by Michael Maslakowski
Updated over a week ago

Solving User Permission Issues

Solutions to common user permission issues

Written by Eden Taitt
Updated over a week ago

Loss of network connection

Cameras will continue to record even if there is no internet connection

Written by Clark Merrick
Updated yesterday

Cameras are missing from my account

Resolving issues where cameras have disappeared or are missing from your account

Written by Michael Borders
Updated this week

Advanced Installation

CM41-S: How to Attach and Detach the Video Cable

Instructions for CM41-S installs requiring disconnecting and reconnecting the video cable

Written by Michael Borders
Updated yesterday

Using ZScaler with Verkada

Deploying Verkada cameras when leveraging Zscaler

Written by Weston Reed
Updated this week

Using External Infrared (IR) Illuminators with Verkada Cameras

Extend your low-light imaging capabilities by utilizing additional IR illumination

Written by Connor Rhodes
Updated over a week ago

Verkada Devices with SSL Decryption

Verkada devices cannot operate with SSL decryption, but you can create a URL category for Verkada domains to be whitelisted

Written by John Shultz
Updated this week

Using 802.1X with Verkada cameras

Written by Connor Rhodes
Updated over a week ago

Using a Verkada Camera on a Cradlepoint Connection

For deployments that don't have a wired ISP connection available, a Cradlepoint can be used to get a Verkada camera online

Written by Donald Fairweather
Updated yesterday

Powering a Verkada Camera with a Solar Panel

For deployments that don't have a dedicated power source available, a solar panel can be used to power a Verkada camera

Written by Aashrai Puthran
Updated over a week ago

Powering a Verkada Camera Over Coax

PoC (Power over Coax)

Written by Jacob Dickson
Updated yesterday

Using Verkada over Fiber

With a media converter, Verkada cameras can be connected over great distances using fiber-optic links

Written by Joel Kelley
Updated over a week ago

Connecting a Verkada Camera Using a WiFi Bridge

When your Verkada camera is within range of an existing WiFi network, a WiFi bridge can provide the camera wireless network access

Written by Donald Fairweather
Updated yesterday

Connecting a Verkada Camera via a Wireless Bridge/Point-to-Point Connection

Set up Cameras in locations where wired internet is not available

Written by John Wilkie
Updated yesterday

Mobile Camera Deployment On-the-go

Written by Joel Kelley
Updated over a week ago

Security

Verkada Bug Bounty Program

Information on the Verkada Bug Bounty Program

Written by Joel Kelley
Updated over a week ago