Video Security

Verkada's hybrid cloud video surveillance solution makes managing enterprise security effortless and infinitely scalable.

Eden Taitt avatar John Tran avatar Will Minch avatar +16
105 articles in this collection
Written by Eden Taitt, John Tran, Will Minch and 16 others
Hardware Installation, Hardware Specifications and Maintenance

Camera Power Requirements

PoE Power Requirements for Cameras
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Camera Environmental Ratings - IK and IP

Standards-based ratings regarding resistance to impact and environmental conditions
Levi Williams avatar
Written by Levi Williams
Updated over a week ago

Standard Dome cameras (Gen 2) feature comparison

Jahnavi Mahetalia avatar
Written by Jahnavi Mahetalia
Updated over a week ago

Installation of your Verkada cameras

Read here for installation tips, mounting accessories and Verkada setup guides
Joel Kelley avatar
Written by Joel Kelley
Updated over a week ago

Preventing water damage to outdoor cameras

Instructions to waterproof outdoor cameras
Aashrai Puthran avatar
Written by Aashrai Puthran
Updated over a week ago

Fisheye camera feature comparison

Jahnavi Mahetalia avatar
Written by Jahnavi Mahetalia
Updated over a week ago

Cleaning Your Verkada Camera Domes

Instructions for cleaning your camera domes
Will Minch avatar
Written by Will Minch
Updated over a week ago

Standard Dome cameras (Gen 3) feature comparison

Jahnavi Mahetalia avatar
Written by Jahnavi Mahetalia
Updated over a week ago

Mini-Dome camera feature comparison

Jahnavi Mahetalia avatar
Written by Jahnavi Mahetalia
Updated over a week ago

Mounting a Verkada CM41 / D40 Camera

Information on mounting the Verkada CM41 / D40 Camera
Joel Kelley avatar
Written by Joel Kelley
Updated over a week ago

Mounting a Verkada Bullet Camera

Information on wall mounting a Bullet series Verkada camera
Jacob Dickson avatar
Written by Jacob Dickson
Updated over a week ago

Bullet camera feature comparison

Camera feature comparison for bullets
Jahnavi Mahetalia avatar
Written by Jahnavi Mahetalia
Updated over a week ago

Camera Status LED

Verkada cameras have a status LED to let you know what's happening at a glance
John Shultz avatar
Written by John Shultz
Updated over a week ago

Bandwidth consumption & uplink requirements for video

Since Verkada cameras record video locally, they don't consume as much bandwidth as typical IP camera systems
Aashrai Puthran avatar
Written by Aashrai Puthran
Updated over a week ago

Camera feature comparison

Jahnavi Mahetalia avatar
Written by Jahnavi Mahetalia
Updated over a week ago

Network Port Speeds

Verkada product NIC speeds
Adam avatar
Written by Adam
Updated over a week ago

Outdoor Camera Specifications

Verkada's outdoor cameras are equipped with additional components to withstand extreme conditions
Connor Rhodes avatar
Written by Connor Rhodes
Updated over a week ago
Configuration and Setup

Camera Site Features

Breakdown of site features including how to reorder cameras
S
Written by Shyam Merchant
Updated over a week ago

Enabling Wi-Fi on Supported Verkada Cameras

Verkada CD61, CD61-E, CB61-E, CB61-TE, CM61, and D50W models support Wi-Fi. This article covers the process of enabling and using Wi-Fi.
Clark Merrick avatar
Written by Clark Merrick
Updated over a week ago

Configuring License Plate Recognition

This guide goes over how to configure the LPR feature on the bullet series cameras.
Clark Merrick avatar
Written by Clark Merrick
Updated over a week ago

Wide Dynamic Range

How and when to enable WDR on your camera
Aashrai Puthran avatar
Written by Aashrai Puthran
Updated over a week ago

Naming a Camera

Naming your camera in Command
Aashrai Puthran avatar
Written by Aashrai Puthran
Updated over a week ago

Adding a device to your Command account

To activate your Verkada device in Command, enter its serial number or scan its QR code
John Tran avatar
Written by John Tran
Updated over a week ago

Camera Settings Page

View and edit your camera's name, location, site and other settings in Command
Clark Merrick avatar
Written by Clark Merrick
Updated over a week ago

Navigating the Verkada Command Mobile App

Guide to understanding both icons and functionality for the Command video app
Will Minch avatar
Written by Will Minch
Updated over a week ago

Camera Deployment Best Practices Guide

How best to prepare for camera installation and what to do if you run into issues.
John Wilkie avatar
Written by John Wilkie
Updated over a week ago

Changing a Camera's Orientation

Rotate and flip your camera's feed to match the installation angle or if it's upside down
Jacob Dickson avatar
Written by Jacob Dickson
Updated over a week ago

Privacy Regions

Privacy Regions allow you to block out part of the cameras field of view
Clark Merrick avatar
Written by Clark Merrick
Updated over a week ago

Using Focus and Optical Zoom

Optical Zoom and Focus on D30, D50, CD51, CD61, CB51, and CB61
Adam avatar
Written by Adam
Updated over a week ago

Using Sites and Sub-Sites

Sites and Sub-Sites divide your cameras into groups to manage permissions
Donald Fairweather avatar
Written by Donald Fairweather
Updated over a week ago

Change the location of the camera

Instructions on changing the map placement of a camera
Will Minch avatar
Written by Will Minch
Updated over a week ago

Camera Stats

Check motion, online status, and bandwidth consumption with camera stats
Michael Maslakowski avatar
Written by Michael Maslakowski
Updated over a week ago

Devices Page Overview

An overview of the devices details from the Devices page
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Find a Camera's MAC Address

Find your camera's MAC address in Command
Aidan McPeake avatar
Written by Aidan McPeake
Updated over a week ago

Deleting a Camera

Instructions for deleting or factory resetting a camera
Will Minch avatar
Written by Will Minch
Updated over a week ago
Historical Playback

Extended Cloud Backup

Applying Extended Cloud Backup licensing
Joel Kelley avatar
Written by Joel Kelley
Updated over a week ago

People Counting

John Tran avatar
Written by John Tran
Updated over a week ago

Viewing Recorded History

Viewing historical footage was developed with simplicity in mind and allows for granular control
Adam avatar
Written by Adam
Updated over a week ago

Multi-Camera Playback

View historical footage from multiple cameras at the same time
Aidan McPeake avatar
Written by Aidan McPeake
Updated over a week ago

Archiving Recorded Footage

Command makes it easy to archive recorded footage to share and download
John Wilkie avatar
Written by John Wilkie
Updated over a week ago

Face Blur for Archives

Archives now support the ability to blur faces upon creation
Clark Merrick avatar
Written by Clark Merrick
Updated over a week ago

Taking Screenshots

Instructions for taking screenshots of live camera feeds and historical video
Jacob Dickson avatar
Written by Jacob Dickson
Updated over a week ago

Cloud Backup

Instructions on enabling cloud backup
Donald Fairweather avatar
Written by Donald Fairweather
Updated over a week ago

Viewing History in Standard Quality

Playing back SQ history
Will Minch avatar
Written by Will Minch
Updated over a week ago

Timelapse feature

Using the built in timelapse feature
Levi Williams avatar
Written by Levi Williams
Updated over a week ago

Enable and listen to audio

Steps to enable audio so you can record sound
Clark Merrick avatar
Written by Clark Merrick
Updated over a week ago

Common Storage Questions

Each Verkada camera comes equipped with solid-state storage, eliminating the need for NVRs and DVRs
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago
Events and Alerts

Getting started with Events and Alerts

Configuring events and setting up alerts for your Command account
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Camera status events

Get an SMS or email alert when a camera goes on or offline
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Tamper events

Disable/enable tamper and adjust sensitivity. Each Verkada camera comes equipped with an accelerometer to monitor for tampering or vandalism
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Crowd events

Steps to set up crowd events
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Person of Interest events

Person of interest events let you know when a specific face is detected on a camera in your organization
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Muting Alerts

Mute an alert if you want to temporarily stop receiving alerts for an event
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Reducing the number of Alerts you receive

Learn how you can review your alert settings to identify ways of getting more targeted and relevant alerts
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Managing alerts

Org Admins can easily manage the organization's alerts from the Manage Alerts tab
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

License Plate of Interest

Configure License Plate of Interest alerts to be notified when certain license plates are detected on your cameras
Michael Maslakowski avatar
Written by Michael Maslakowski
Updated over a week ago

Sharing events

You can easily share events from your organization with members of your organization as well as 3rd parties
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Motion events

Instructions on configuring motion events
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago
Troubleshooting

Network Troubleshooting - Internet Sharing

A guide to network testing via a separate out-of-band path to the internet and how to take a packet capture via Wireshark.
John Shultz avatar
Written by John Shultz
Updated over a week ago

New camera won't come online

In an event that a new Verkada camera won't come online, there are some initial troubleshooting steps to take.
Will Minch avatar
Written by Will Minch
Updated over a week ago

Troubleshooting Buffering and Latency

What to check when you're dealing with buffering or latency on your cameras
Will Minch avatar
Written by Will Minch
Updated over a week ago

Incorrect Time Zone Settings

Instructions on how to fix a camera with incorrect time zone settings
John Shultz avatar
Written by John Shultz
Updated over a week ago

Black Banding on Camera Feed

Causes and resolution for a common video issue with cameras installed indoors
Levi Williams avatar
Written by Levi Williams
Updated over a week ago

Resolving Issues with Night Mode

Common issues with IR and night mode with steps to resolve them
Weston Reed avatar
Written by Weston Reed
Updated over a week ago

Fixing an embed that doesn't load

Troubleshooting a non-working embed
Michael Maslakowski avatar
Written by Michael Maslakowski
Updated over a week ago

Solving User Permission Issues

Solutions to common user permission issues
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Loss of network connection

Cameras will continue to record even if there is no internet connection
Clark Merrick avatar
Written by Clark Merrick
Updated over a week ago

Cameras are missing from my account

Resolving issues where cameras have disappeared or are missing from your account
Will Minch avatar
Written by Will Minch
Updated over a week ago
Advanced Installation

CM41-S: How to Attach and Detach the Video Cable

Instructions for CM41-S installs requiring disconnecting and reconnecting the video cable
Will Minch avatar
Written by Will Minch
Updated over a week ago

Using ZScaler with Verkada

Deploying Verkada cameras when leveraging Zscaler
Weston Reed avatar
Written by Weston Reed
Updated over a week ago

Using External Infrared (IR) Illuminators with Verkada Cameras

Extend your low-light imaging capabilities by utilizing additional IR illumination
Connor Rhodes avatar
Written by Connor Rhodes
Updated over a week ago

Verkada Devices with SSL Decryption

Verkada devices cannot operate with SSL decryption, but you can create a URL category for Verkada domains to be whitelisted
John Shultz avatar
Written by John Shultz
Updated over a week ago

Using 802.1X with Verkada cameras

Connor Rhodes avatar
Written by Connor Rhodes
Updated over a week ago

Using a Verkada Camera on a Cradlepoint Connection

For deployments that don't have a wired ISP connection available, a Cradlepoint can be used to get a Verkada camera online
Donald Fairweather avatar
Written by Donald Fairweather
Updated over a week ago

Powering a Verkada Camera with a Solar Panel

For deployments that don't have a dedicated power source available, a solar panel can be used to power a Verkada camera
Aashrai Puthran avatar
Written by Aashrai Puthran
Updated over a week ago

Powering a Verkada Camera Over Coax

PoC (Power over Coax)
Jacob Dickson avatar
Written by Jacob Dickson
Updated over a week ago

Using Verkada over Fiber

With a media converter, Verkada cameras can be connected over great distances using fiber-optic links
Joel Kelley avatar
Written by Joel Kelley
Updated over a week ago

Connecting a Verkada Camera Using a WiFi Bridge

When your Verkada camera is within range of an existing WiFi network, a WiFi bridge can provide the camera wireless network access
Donald Fairweather avatar
Written by Donald Fairweather
Updated over a week ago

Connecting a Verkada Camera via a Wireless Bridge/Point-to-Point Connection

Set up Cameras in locations where wired internet is not available
John Wilkie avatar
Written by John Wilkie
Updated over a week ago

Mobile Camera Deployment On-the-go

Ideas for quick-deploy camera coverage
Joel Kelley avatar
Written by Joel Kelley
Updated over a week ago