Video Security

Verkada's hybrid cloud video surveillance solution makes managing enterprise security effortless and infinitely scalable .

Eden Taitt avatar John Tran avatar Joel Kelley avatar +16
95 articles in this collection
Written by Eden Taitt, John Tran, Joel Kelley and 16 others
Hardware Installation, Hardware Specifications and Maintenance

Camera Power Requirements

PoE Power Requirements for Cameras
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Camera Environmental Ratings - IK and IP

Standards-based ratings regarding resistance to impact and environmental conditions
Levi Williams avatar
Written by Levi Williams
Updated this week

Installation of your Verkada cameras

Read here for installation tips, mounting accessories and Verkada setup guides
Joel Kelley avatar
Written by Joel Kelley
Updated over a week ago

Preventing water damage to outdoor cameras

Instructions to waterproof outdoor cameras
Aashrai Puthran avatar
Written by Aashrai Puthran
Updated over a week ago

Cleaning Your Verkada Camera Domes

Instructions for cleaning your camera domes
S
Written by Slater
Updated this week

Mounting a Verkada CM41 / D40 Camera

Information on wall mounting the Verkada CM41 / D40 Camera
Joel Kelley avatar
Written by Joel Kelley
Updated over a week ago

Mounting a Verkada CB Camera

Information on wall mounting a CB Bullet Line Verkada Camera
Jacob Dickson avatar
Written by Jacob Dickson
Updated this week

Camera Status LED

Verkada cameras have a status LED to let you know what's happening at a glance
John Shultz avatar
Written by John Shultz
Updated over a week ago

Bandwidth consumption & uplink requirements for video

Since Verkada cameras record video locally, they don't consume as much bandwidth as typical IP camera systems
Aashrai Puthran avatar
Written by Aashrai Puthran
Updated over a week ago

Network Port Speeds

Verkada product NIC speeds
Adam Kissee avatar
Written by Adam Kissee
Updated yesterday

Outdoor Camera Specifications

Verkada's outdoor cameras are equipped with additional components to withstand extreme conditions
Connor Rhodes avatar
Written by Connor Rhodes
Updated over a week ago
Configuration and Setup

Configuring License Plate Recognition

This guide goes over how to configure the LPR feature on the bullet series cameras.
Michael Maslakowski avatar
Written by Michael Maslakowski
Updated yesterday

Wide Dynamic Range

How and when to enable WDR on your camera
Aashrai Puthran avatar
Written by Aashrai Puthran
Updated over a week ago

Naming a Camera

Naming your camera in Command
Aashrai Puthran avatar
Written by Aashrai Puthran
Updated over a week ago

Adding a device to your Command account

To activate your Verkada camera in Command, enter its serial number or scan its QR code
John Tran avatar
Written by John Tran
Updated this week

Camera Settings Page

View and edit your camera's name, location, site and other settings in Command
Michael Maslakowski avatar
Written by Michael Maslakowski
Updated yesterday

Navigating the Verkada Command Mobile App

Guide to understanding both icons and functionality for the Command video app
S
Written by Slater
Updated this week

Camera Deployment Best Practices Guide

How best to prepare for camera installation and what to do if you run into issues.
John Wilkie avatar
Written by John Wilkie
Updated this week

Changing a Camera's Orientation

Rotate and flip your camera's feed to match the installation angle or if it's upside down
Jacob Dickson avatar
Written by Jacob Dickson
Updated this week

Privacy Regions

Privacy Regions allow you to block out part of the cameras field of view
Clark Merrick avatar
Written by Clark Merrick
Updated yesterday

Using Focus and Optical Zoom

Optical Zoom and Focus on D30, D50, CD51, CD61, CB51, and CB61
Adam Kissee avatar
Written by Adam Kissee
Updated yesterday

Using Sites and Sub-Sites

Sites and Sub-Sites divide your cameras into groups to manage permissions
Donald Fairweather avatar
Written by Donald Fairweather
Updated yesterday

Change the location of the camera

Instructions on changing the map placement of a camera
S
Written by Slater
Updated this week

Camera Stats

Check motion, online status, and bandwidth consumption with camera stats
Michael Maslakowski avatar
Written by Michael Maslakowski
Updated yesterday

Devices Page Overview

An overview of the devices details from the Devices page
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Find a Camera's MAC Address

Find your camera's MAC address in Command
Aidan McPeake avatar
Written by Aidan McPeake
Updated this week

Deleting a Camera

Instructions for deleting or factory resetting a camera
Michael Borders avatar
Written by Michael Borders
Updated this week

Offline Mode in Command

Using Offline Mode in a web browser
Clark Merrick avatar
Written by Clark Merrick
Updated this week
Troubleshooting

Network Troubleshooting - Internet Sharing

A guide to network testing via a separate out of band path to the internet and how to take a packet capture via Wireshark.
John Shultz avatar
Written by John Shultz
Updated over a week ago

New camera won't come online

In an event that a new Verkada camera won't come online, there are some initial troubleshooting steps to take.
S
Written by Slater
Updated this week

Troubleshooting Buffering and Latency

What to check when you're dealing with buffering or latency on your cameras
Michael Borders avatar
Written by Michael Borders
Updated this week

Incorrect Time Zone Settings

Instructions on how to fix a camera with incorrect time zone settings
John Shultz avatar
Written by John Shultz
Updated this week

Black Banding on Camera Feed

Causes and resolution for a common video issue with cameras installed indoors
Levi Williams avatar
Written by Levi Williams
Updated this week

Resolving Issues with Night Mode

Common issues with IR and night mode with steps to resolve them
Weston Reed avatar
Written by Weston Reed
Updated this week

Fixing an embed that doesn't load

Troubleshooting a non-working embed
Michael Maslakowski avatar
Written by Michael Maslakowski
Updated over a week ago

Solving User Permission Issues

Solutions to common user permission issues
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Loss of network connection

Cameras will continue to record even if there is no internet connection
Clark Merrick avatar
Written by Clark Merrick
Updated yesterday

Cameras are missing from my account

Resolving issues where cameras have disappeared or are missing from your account
Michael Borders avatar
Written by Michael Borders
Updated this week
Advanced Installation

CM41-S: How to Attach and Detach the Video Cable

Instructions for CM41-S installs requiring disconnecting and reconnecting the video cable
Michael Borders avatar
Written by Michael Borders
Updated yesterday

Using ZScaler with Verkada

Deploying Verkada cameras when leveraging Zscaler
Weston Reed avatar
Written by Weston Reed
Updated this week

Using External Infrared (IR) Illuminators with Verkada Cameras

Extend your low-light imaging capabilities by utilizing additional IR illumination
Connor Rhodes avatar
Written by Connor Rhodes
Updated over a week ago

Verkada Devices with SSL Decryption

Verkada devices cannot operate with SSL decryption, but you can create a URL category for Verkada domains to be whitelisted
John Shultz avatar
Written by John Shultz
Updated this week

Using 802.1X with Verkada cameras

Connor Rhodes avatar
Written by Connor Rhodes
Updated over a week ago

Using a Verkada Camera on a Cradlepoint Connection

For deployments that don't have a wired ISP connection available, a Cradlepoint can be used to get a Verkada camera online
Donald Fairweather avatar
Written by Donald Fairweather
Updated yesterday

Powering a Verkada Camera with a Solar Panel

For deployments that don't have a dedicated power source available, a solar panel can be used to power a Verkada camera
Aashrai Puthran avatar
Written by Aashrai Puthran
Updated over a week ago

Powering a Verkada Camera Over Coax

PoC (Power over Coax)
Jacob Dickson avatar
Written by Jacob Dickson
Updated yesterday

Using Verkada over Fiber

With a media converter, Verkada cameras can be connected over great distances using fiber-optic links
Joel Kelley avatar
Written by Joel Kelley
Updated over a week ago

Connecting a Verkada Camera Using a WiFi Bridge

When your Verkada camera is within range of an existing WiFi network, a WiFi bridge can provide the camera wireless network access
Donald Fairweather avatar
Written by Donald Fairweather
Updated yesterday

Connecting a Verkada Camera via a Wireless Bridge/Point-to-Point Connection

Set up Cameras in locations where wired internet is not available
John Wilkie avatar
Written by John Wilkie
Updated yesterday

Mobile Camera Deployment On-the-go

Joel Kelley avatar
Written by Joel Kelley
Updated over a week ago