Before you begin
You will need the following to get started:
Cat5 or Cat6 cabling
Create your Command account
To activate and configure any camera, you first need to have a Verkada Command account. You can do this on either a web browser or through the mobile app.
Add your camera to Command
In Verkada Command, go to All Products > Devices.
Click Add Devices, and enter the camera serial number to claim it. Each camera has a serial number (located on the camera's box and on the bottom of its mount plate). If you need more information or have a large number of cameras to add, read how to add a device to your Command account.
Check your network settings
Verkada cameras are designed to help you easily configure security cameras and connect them to a local area network (LAN). If your environment includes a firewall, however, you may need to make some small updates to get your camera online. Please see the list of required network settings for details.
Plug in your camera
All Verkada cameras are powered over Ethernet (PoE), which means electrical or coaxial wires are not required. To get your camera online, you need to connect it to a PoE-enabled network switch or a similar connection.
Once connected, your camera will run an automatic firmware update and begin auto-provisioning into your Command account. Typically this takes about 5–7 minutes.
The camera's flashing orange status light indicates a firmware update; a solid blue light indicates the camera is operational. Read more about camera status lights.
Camera power requirements
Indoor cameras require 802.3af PoE
Outdoor cameras require 802.3at PoE
CH52-E cameras require 802.3bt PoE
Review your available bandwidth
While Verkada cameras store video data locally in on-camera storage, they do require an internet connection to enable remote access and to send metadata to your Verkada cloud-based account. Depending on the number of cameras installed, your internet connection requirements may vary, see Bandwidth Consumption & Uplink Requirements.
Visit the Verkada Training Center for bite-sized video tutorials on how to accomplish role-based tasks in Command.
Need more help? Contact Verkada Support